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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady that checked me in was awesome. Her alone will make me stay again.
Little things mattered Had to go to front desk to pick up kitchen amenities, plates, cups, drinking glasses, flatware and dish towels. There was no coffee maker or coffee/tea to make. Another trip down for shampoo. No trash service.
Business response:
Dear Guest, Thank you for taking the time to evaluate your stay at our Extended Stay America and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we are sorry that this was not your experience. We appreciate you letting us know what you enjoyed and also how we can improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely,Hotel Management
Its perfect for getting away or for any reason. Comfortable. Quiet. Very clean.
It’s ok The lady in guest service was very rude.. also too many people smoking and doing drugs in the parking lot.
Business response:
Dear Mario, We are truly sorry you didn't experience our staff at their best during your stay. Our top priority is outstanding hospitality, including greeting every guest with a welcoming smile and thoughtful service. The behavior you described is highly unusual, and we will address your comments with our staff. Thank you for your patience and for bringing this to our attention. We appreciate you choosing us for your visit, and we look forward to hosting you again. Sincerely,Hotel Management
Needs a little work The bed and the shower both had issues, but overall not a bad stay for price and one night
Business response:
Dear Brandon, Thank you for choosing our hotel and sharing your feedback. Our guest's comfort is always our top priority, and all our associates are committed to providing the best service and maintaining the property to its best standard possible. Therefore, we are sorry that your bed and the shower in your room were a concern to you. We thank you for bringing this to our attention, as we always have room for improvement. Your problems will be addressed and taken care of, so no guests should have issues. We hope to demonstr... read more
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 3.1 star rating with 1,296 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.