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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice hotel with friendly staff
Once and done. First off the room had a weird smell to it. Probably cause they allow pets is why. The cable worked when it wanted to. In two days I was able to watch tv for about an hour only before it said it was looking for a connection. They never came to look at it when they said they would. I wouldn’t stay here again.
Business response:
Dear Guest, Thank you for being our guest. Providing only the highest level of hospitality is our main focus; therefore, we apologize for not meeting your expectations in other areas of opportunity during your stay. We regret that you reported an issue, and we did not respond. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality that we typically deliver.Sincerely,Hotel Management
Not your average Extended Stay America Had to pay $10/hour for early check in even though they had plenty of rooms. The room was dusty and dirty.
Business response:
Dear Jordon, Thank you for taking the time to review our hotel. It is never our intention to disappoint our guests; therefore, we regret not meeting your expectations regarding our early check-in fee and apologize for any housekeeping issues with your room. We are working with our housekeeping managers to prevent this from happening again. Thank you for choosing us, and we wish you all the best with your travels.Sincerely,Hotel Management
It was a great stay, the room was really nice overall. We did have some issues regarding our check in and our room taking an extra 2 hours to be ready. Our shower also did not have hot water, and it needed to be repaired while we were staying. The hotel itself is great and our room was excellent!
Business response:
Dear Maddy, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
The light inside our room kept turning on and off throughout the middle of the night. It kinda creeped me out.
Business response:
Dear Ellen, Thank you for taking the time to share about your stay. We are sorry for the issues you experienced. We appreciate you bringing this to our attention, as we are always grateful for the feedback that helps us improve our guest services. We hope to welcome you back the next time you are in the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 626 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.