This profile has been claimed by the business owner or representative.
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Needs a little work The bed and the shower both had issues, but overall not a bad stay for price and one night
Business response:
Dear Brandon, Thank you for choosing our hotel and sharing your feedback. Our guest's comfort is always our top priority, and all our associates are committed to providing the best service and maintaining the property to its best standard possible. Therefore, we are sorry that your bed and the shower in your room were a concern to you. We thank you for bringing this to our attention, as we always have room for improvement. Your problems will be addressed and taken care of, so no guests should have issues. We hope to demonstr... read more
Clean Everything was good but cable tv was out and they needed to clean a little bit better.
Business response:
Dear William T, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found everything you experienced was good. We work hard to provide a high level of service, so we are excited that we achieved them. Your compliments will be shared with our team to let them know their efforts are appreciated. We have noted your feedback regarding the cable TV and will be attended to it at the earliest. Thank you for choosing our hotel, and we look forward to welc... read more
Ok but communication issues When we first arrived there; we noticed a small bag of marijuana on the floor right before we walked in to check in. We alerted front desk and she went to.pick it up because they "usually" call and say they e lost their bag. 😳👎 Immediately felt uncomfortable to check in. We had no issues except when leaving with front desk. We had to leave a day early so she alerts me to contact Hotels.com because they'd have to change the date first. There I am going back n forth with them and the front desk wh... read more
Business response:
Dear Eddie, Thank you for choosing our hotel and sharing your feedback. We are pleased to know you had a pleasant stay. We always want your stay with us to feel at home and be as comfortable as possible. So, we apologize on the part of any inconvenience caused by the lack of communication. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
Everything was very good
Business response:
Thank you so much. We look forward to having you again.
Fairly quiet. But, there was outside noise, from trucks.
Business response:
We apologize for the noise, but thank you so much for staying with us.
I enjoyed my stay
Business response:
Dear Christine, Thank you for taking the time to post such wonderful feedback about Extended Stay America on behalf of our entire team. We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Extended Stay America - Redlands has a 4.4 star rating with 626 reviews.
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.