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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious and clean room
Desk lamp was broken with light bulb just resting on socket and lamp didn’t work
Business response:
Dear Edward, Thank you for your review. We sincerely apologize for the inconvenience caused by the malfunctioning desk lamp in your room. Your feedback is valuable, and we will address this issue with our maintenance team to ensure all amenities are in proper working order for our guests. We strive to provide a comfortable and functional environment, and we regret that we fell short on this occasion. Please consider giving us another opportunity to provide you with a more pleasant experience in the future.Sincerely,Hotel Man... read more
Nice stay
Great space
Business response:
Dear monique, Thank you for your feedback. We're delighted to hear that you enjoyed the space. Your positive comments are greatly appreciated, and we strive to maintain a comfortable and welcoming environment for all our guests. We look forward to welcoming you back to Extended Stay America in the future and providing an even better experience.Sincerely,Hotel Management
Needed to arrive late & staff was great. Secure place with locked front door that was monitored.
I do not drive anymore so I had a hard time walking to restaurants or paying Uber too much money to go to a restaurant. I rarely saw the staff after checking in. The vending machine with drinks did not work. It was a nice room but difficult staying there.
Business response:
Dear Renee, Thank you for your feedback. We apologize for the inconvenience you experienced with transportation and the vending machine during your stay. We understand the importance of accessibility and guest convenience and regret falling short in these areas. Your comments are noted, and we will work to improve these aspects of our service. We appreciate your understanding and hope to welcome you back under better circumstances.Sincerely,Hotel Management
good
Business response:
Dear David, Thank you for your feedback. We're pleased to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your acknowledgment. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 3.7 star rating with 1,172 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.