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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean large room, renovated BR,
Business response:
Dear lek, Thank you for your positive review. We’re delighted to hear that you enjoyed the clean, large room and the renovated bathroom. It’s always our goal to provide a comfortable and updated environment for our guests. We appreciate your feedback and look forward to welcoming you back for another great stay in the future. Sincerely,Hotel Management
I loved the fact that I was able to check-in early, The two guys at the front desk were very helpful and quick with checking in and out. The room was very clean and smelled amazing, as well as the rest of the premises. I do look forward to staying again when I am in town.
Business response:
Dear Ebony, Thank you for your wonderful review! We’re thrilled to hear that you appreciated the early check-in and the helpfulness of our front desk staff. It’s fantastic to know that you found your room and the premises clean and pleasant. Your kind words are greatly appreciated and motivate us to continue providing excellent service. We look forward to welcoming you back to Extended Stay America on your next visit to town and making your stay just as enjoyable!Sincerely,Hotel Management
Smelled like smoke in hallways and the front doors were filthy.
Business response:
Dear Jessie, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. We are addressing the cleanliness of the hallways and front doors to ensure a more pleasant experience for our guests. Your comments are valuable, and we are committed to improving our standards. We appreciate your understanding and hope to serve you better in the future.Sincerely,Hotel Management
Not bad Apartment was ok, the cooker was port quality with the knobs not working well, equipment supplied was sparse, no drainer not pots just frying pan, the air con was excellent, to channels sparse and not a smart tv, internet ok bathroom ok but shower pressure poor, the bed… one of the comfiest I have had in a hotel.
Business response:
Dear Adrian, Thank you for your feedback. We’re pleased to hear that you enjoyed the comfort of the bed and the excellent air conditioning. We apologize for the issues with the cooker, kitchen equipment, and shower pressure. Your comments about the TV and internet are noted, and we’ll work on improving these aspects. We appreciate your detailed input as it helps us enhance our services. We hope to provide you with a better experience on your next stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 3.7 star rating with 1,134 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.