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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocre Stay The kitchen area could have been cleaner. The appliances were out of date looking as well.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We are glad you chose to stay with us and appreciate your honest feedback. While we’re pleased your visit had some positive aspects, we understand there were elements that didn’t fully meet your expectations. Your comments have been noted and will be helpful as we work toward enhancing the overall experience. We hope to have the opportunity to welcome you back for a more satisfying stay. Sincerely, Hotel Management
I enjoyed staying here for 7 days before my next destination. It was very quiet and relaxing and I felt like it was home. The front desk staff was very welcoming and kind. I highly recommend this property. Thank you!
Business response:
Dear Guest, Thank you for sharing such a wonderful review! We are thrilled to hear that your stay felt like home and that our team made you feel so welcome. It’s great to know you had a peaceful and relaxing visit. We truly appreciate your recommendation and look forward to hosting you again at Extended Stay America whenever your travels bring you back this way! Sincerely, Hotel Management
This place felt like home thanks to all of u
Business response:
Dear Guest,It is heartwarming to hear that your stay felt like home—that truly means a lot to us! We strive to create a welcoming and comfortable space at Extended Stay America, and we’re so glad our team made that happen for you. Thank you for sharing your experience, and we hope to see you again soon for another memorable visit.Sincerely,Hotel Management
Y
Good
Not a lot of hot food for breakfast very limited
Business response:
Dear Guest,We are glad to hear you had a positive overall experience with us! Your thoughts on the breakfast options are appreciated and will be shared with our team as we look for improvement. At Extended Stay America, we are always aiming to enhance the guest experience, and feedback like yours helps us do just that. We hope to welcome you back again soon!Sincerely,Hotel Management
Awful front desk employee Front desk was extremely rude and unprofessional
Business response:
Dear Malachi,Thank you for sharing your experience. We sincerely apologize for the interaction you had at the front desk, as professionalism and respectful service are core values we strive to uphold. Your feedback has been shared with the appropriate team to ensure it is addressed. We appreciate your comments and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 3.7 star rating with 1,142 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.