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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Staff was friendly, close to resturant bars and highway great location reasomanle price. Another amenty would be nice perhaps could of been a pool or sauna. While only a few floors the elevator was a tad slow.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall, you enjoyed your stay and found us to be a good value. We are also glad you liked our courteous associates and our convenient location close to a variety of restaurants and the highway. We appreciate your feedback and hope you will stay with us again in the future. Sincerely, Hotel Management
Staff needs to be better trained; check in was extremely difficult.
Business response:
Thank you for your review of your recent stay. We are sorry for the difficulties you experienced at check-in and the inconvenience it caused. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Low cost comfortable rooms...what more can you ask?
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your comfortbale accommodations and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was dusty everywhere. There was not even a plastic cup in the room.
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issues you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their efforts so that our future guests’ do not experience a similar issue. We are also sorry our kitchenware policy was not explained to you upon arrival. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your s... read more
The breakfast was marginal and nowhere to sit. The recliner did not work.
Business response:
Thank you for staying at our hotel. Although from the rating it seems overall you had a pleasant visit, we are sorry we missed meeting some of your expectations. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Overall I would say you get more than you pay for at this hotel. Reasonable prices, it was quiet and clean.
Business response:
Thank you for staying at our hotel. We are glad to know you liked our well-kept property and found us to be a good value. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 860 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.