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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just alright..noisey, bed uncomfortable
Business response:
Thank you for your comments. We are pleased you had an overall nice stay. However, we are sorry for the noise issue you experienced and were not comfortable with your bed. Our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
Work trip, things went smooth no issues.
Business response:
Mathew, thank you for being our guest at Extended Stay America - Rochester - North and for sharing your feedback. Nothing is more important than your satisfaction, so I am delighted to know you were happy with the every aspect of your stay. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, General Manager
Friendly and caring staff The front desk workers were amazing! Bed was comfortable and room was very nice.
Business response:
Kristine, thanks for being our guest at Extended Stay America - Rochester – North. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. We appreciate your kind comment about our Front-Desk staff and will share it with them. Thank you for your review, and we hope to welcome you back the next time you travel to our area. Sincerely, General Manager
Location was good, room smelled and felt greasy There seems to be nonexistent ventilation for the kitchen facilities in the room. The air felt and smelled like it was saturated with years of popcorn oil.turning the a/c on high helped somewhat after a few hours but really felt the need to wash my face repeatedly from the oil in the air.
Business response:
Sue, thank you for your evaluation. We are sorry we failed to provide you a clean room that you deserved. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure revisit of our deep cleaning procedures. Your concerns will be shared with our housekeeping team. We hope you will consider and give us an opportunity to serve you better in the near future. Sincerely, General Manager
Business response:
Debra, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Rochester – North. Sincerely, General Manager
Business response:
Richard, it was a pleasure having you as our guest at Extended Stay America - Rochester – North. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you, we look forward to your return visit. Sincerely, General Manager
Very friendly hotel staff and clean hotel Clean hotel friendly staff very attentive I stayed just one night but I had a small issue which was fixed immediately.
Business response:
Thank you for choosing to stay at Extended Stay America - Rochester – North. We are delighted to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Comfortable, no frills hotel Comfortable room and was very clean. The free continental breakfast was a grab and go, meaning no place to sit and eat. It's a good place if your staying for a few days and want to make your own easy meals. Fridge, microwave stove top in room.
Business response:
Thank you for taking the time to share your experience. I am glad you had a comfortable stay at our hotel and that your room was suitable to your liking. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 841 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.