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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for an overnight Is fine as long as you keep in mind that this is meant to be an extended stay hotel -- it is the name, after all -- which means no coffee in the room, no breakfast included, and bare bones amenities in general.
Business response:
Jim, thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us... read more
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Edward, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Bill, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Janet, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
See Picture of Advertised Breakfast Hotel is good , clean, I didn't communicate mush with hotel staff , I tried to call the hotel once but it Rang and no one answered. Overall Clean, The Breakfast advertised is summerized in the attached photo.
Business response:
Thank you for being our guest and taking the time to share your feedback. We are pleased you had an overall pleasant stay but we are sorry our grab-and-go breakfast selection was not to your satisfaction. Your comments have been shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope the positive aspects of your stay will give us another chance to deliver a much better experience the next time you are here. Sincerely, Hotel Management
Nice room Decent studio room, nice kitchen, should have had coffeemaker with room, had to request one. The cushion on the office chair was soiled, numerous stains.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had an overall good stay, but we are sorry for the inconvenience you experienced while here. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Extended Stay Hotel Rochester/Stay Bed was comfortable. A little disappointed about the breakfast. It was just ceral bars, oatmeal, coffee, etc. No eggs toast and meat.
Business response:
Dennis, thank you so much posting a review of your stay. It's nice to read that you had an overall pleasant visit and liked the comfort of our beds. Having said that, we are sorry that our breakfast offerings were not to your liking. Your feedback is being shared with our Food and Beverage team. We are glad to have you stay with us and hope you will return to our hotel soon. Sincerely, Hotel Management
Fantastic place Enjoyed the stay and the location for the most part. Bed was a little to hard and uncomfortable to sleep on, would have liked something better since thats really the only thing i had the room for. But otherwise staff was friendly and accomadating and hotel wasnt in a bad location. Seemed like a good neighborhood for the bit i was around and room was exactly as advertised!
Business response:
Wow – Chrissy, thanks for the five-star review of Extended Stay America. We are thrilled to read you liked our outstanding service and that our location was perfect for your needs. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours.We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 841 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.