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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower heads should be updated. It was a task to keep it held in right spot
Business response:
Kevin, thank you for choosing Extended Stay America and sharing your experience. We are glad you had a pleasant stay overall. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Front desk staff extremely friendly and knowledgeable about local area and food options.
Lisa at the front desk was fantastic. Shes needs a raise
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Lisa. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
No ice machine
Comfortable pillows.
Business response:
Lori, thank you for reviewing Extended Stay America and rating your experience highly. We are delighted to know that the comfortable pillows in your suite helped you have a good nights’ sleep and that your stay was great. We hope you will revisit us again. Sincerely, Hotel Management
I did appreciate how quiet the area was, but I did not like the fact that I had to call on the phone while standing at the front desk to get assistance.
Business response:
Veronique, thank you for taking the time to evaluate our hotel. We are glad you had a pleasant stay overall and that our location worked well for you. However, we regret not meeting some of your expectations. We appreciate your feedback and hope to have the chance to welcome you back soon. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.9 star rating with 1,676 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.