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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you need a place to stay for several nights and intend to bring your own food, then this may be the place for you. But not for an overnight stay. There is no coffee in the room. No ice machine on the premises, and the bathroom is extremely small. Also, as we were entering the building there was a distinct smell of cigarette smoke, and you could smell it in the hallways as well, which were narrow and felt more like an old second rate apartment building. However, the rooms were updated and clean.
Business response:
Dear Tami, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,Hotel Management
Price for dogs too high. Most place 20$ No coffee or tea in evening available.
The place was great, clean but a noi r frigerator
Very friendly staff
Business response:
Dear Erin, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to Rockford. Sincerely,Hotel Management
Very friendly and helpful people at front desk.
Business response:
Dear Robert, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit Rockford. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.9 star rating with 1,676 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.