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653 Clark Dr., Rockford, IL, 61107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very friendly staff
Business response:
Dear Erin, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to Rockford. Sincerely,Hotel Management
Very friendly and helpful people at front desk.
Business response:
Dear Robert, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit Rockford. Sincerely,Hotel Management
Very secure
Business response:
Dear Marc, Thank you for taking the time to share your review about your recent visit. It was our pleasure having you as our guest, and we appreciate you taking note of our secure environment. Thank you for choosing Extended Stay America, and we hope to welcome you back on your next visit.Sincerely, Hotel Management
My only issue is having a stove and nothing to cook with. I’ve stayed at extended stays before had the kitchen the stove and stuff to cook with. To not have that stuff in a room with a stove is just plain weird
Wally was extremely helpful and gracious!
Business response:
Dear Kim, thank you for reviewing your stay at Extended Stay America. Team members like Wally are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.