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653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I might stay here again This was the first time I ever stayed in Extended Stay America. There was no info on what TV channels were available. I didn't know until I arrived in my room that I needed to ask for the kitchen supplies so had to make a trip to the front desk to ask. The breakfast was a joke. It should be called coffee plus. I asked the front desk for a TV guide and was told if there wasn't one in the room they didn't have any. It was very clean and I slept very comfortable on the bed after 1:30 AM when the people n... read more
Business response:
I appreciate you taking the time to share your thoughts. Because of your feedback, our staff will be informed to make sure to explain our amenities and policies to guests during check in. Please excuse us for missing the mark on this. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Average at a reasonable price. The bed was comfortable, pillows not. It was quiet, clean. Actually surprised by the above average quality of the coffee.
Overall great experience. I don't have any real complaints. I was thinking there was more for breakfast than what they had.
Business response:
Thank you for sharing your thoughts about your stay. I am pleased to see you had a great experience with us.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
The hotel was very nice but people were very loud all night!
Business response:
We appreciate you sharing your experience. I'm glad you liked our hotel, but I'm concerned about the loud noises from other guests. A meeting will be held with our staff to make sure they are being proactive to limit noises so all guests can have a comfortable experience. Thank you for bringing this to our attention. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice hotel close to eateries Clean lobby area, staff courteous and friendly, room clean, utensils need to be placed in room for convenience, quiet
A nice older property which appears to have been renovated. Nice and friendly staff, pleasant decoration colors and good basic features. Beds are a bit firm, and during our visit the humidity was high and the AC units had troubles clearing out the humidity. The room was set to 60 degrees upon arrival which was refreshing from 100-degree heat index but means trying to warm up the room a bit. The bath fan does actually do a good job of pulling air out of the bathroom which seems rare trait at hotels. Overall a good value for t... read more
Clean, good value, quiet Nice facility and friendly staff
Business response:
Thank you for taking your time to share your thoughts on your stay. I am pleased to read that you had a relaxing and comfortable experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Extended Stay America - Rockford - I-90 has a 3.9 star rating with 1,669 reviews.
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.