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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Near highway Clean would come again but thought cheap with toiletries n no ice maker. For price excellent.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that our amenities were not to your expectations. Still, I am glad you had an enjoyable stay overall and would stay with us again. I'm thrilled that you found our hotel to be a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Place to Stay Came to visit a family member on a random weekday. The price was okay for the room considering that I didn't know I was getting a mini kitchen. Most hotels give you a microwave and an ice bucket. The 2 receptionist were very friendly and helpful. I bought wine for myself that night but didn't have a corkscrew and they were more than happy to assist me and help me with anything else that I needed to enjoy my stay. Check out was quick and easy and it's located in a very convenient area.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased our fully equipped kitchens, convenient location and great customer service. I’m thrilled we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Due to an family emergency I was not able to make the first night so I called the hotel. The gentleman said he would credit that night, but then was not sure due to booking through Expedia. So I'm not sure if the credit will go through/
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the difficulty you experienced regarding your payment. Your comments were reviewed by the staff, and we will reviewing our third party booking and payment policies with our front desk staff to make sure your experience is not repeated. Still, I am glad to read that you had a positive stay overall. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice place to stay just like home but... The hotel was fine but I have stayed at Extended Stay places that had more to offer than Get and Go breakfasts AND they had an ice machine for those coming in on the first day. It takes awhile for ice to freeze. Ice trays take over night to make ice cubes. No ice and warm water is not welcoming when you are thirsty.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our amenities were not to your expectations. Still, I am glad to read that we were able to provide you with a positive stay overall. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
clean and friendly It was a wonderful and relaxing stay and the staff went above and beyond to make sure we had what we needed.
Had to go to the front desk to ask for a drinking glass. No ice machines. only ice trays in the fridge which took all night to freeze, so no ice on the first night. Air conditioner not very cool nor fan very strong to cool room. Staff pleasant.
Convenient location This hotel met our needs for the few days we needed.
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,282 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.