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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No continental breakfast. Bath tub was clogged.
Business response:
Thank you doe taking the time to write a review. In regards to your comments, we do offer a grab-and-go breakfast. We will work with our staff to make sure guests are informed of this, and also double check all rooms of clogs and maintenance issues during cleaning. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Comfortable stay This room is perfect for a small family who would like to relax and cook some light meals. Wifi is great too. Kitchen utensils provided on request, room service is quick. Only downside is that beakfast is grab to go with just coffee/muffins on a dail basis.
Kissing it's lister I have used this hotel multiple time this is the first time that i didn't enjoy the stay. The fan in the bath room was loud the Kitchenette didn't have the plates and cutlery as the other times
Convenient but needs a face lift The hotel staff were very nice. Room needs updating though. I also didn't know that the rooms weren't cleaned every day - no one mentioned that fact at check-in. Just took me by surprise. I know you have to ask for any utensils and such at the desk but not that you have to ask to have the room cleaned too. Was just there Friday and Saturday nights. All in all it was a decent room in a good area. Close to food and shopping.
Business response:
The feedback provided in your review is much appreciated. It is good to know you favored our convenient location and the courteousness of our staff, but disappointed you felt the room needed updating. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
friendly staff and very comfortable bed The first room I was assigned to had a faulty bathroom exhaust fan. It wobbled and was very noisy. The staff person came right away when I called about the problem--which I noticed as soon as I checked into the room and turned on the bathroom light. They agreed to move me to a different room and even helped me move my luggage.
Fine for the night Just stayed overnight, but it was fine. They say there is breakfast, but it's just some bagged snacks you can grab.
very pleased with room.....size, had a kitchen.....clean...very satisfied...will definitely stay here agin if the need arises
Business response:
Thank you for taking the time to share your experience. It is great to know you enjoyed your spacious room and the fully equipped kitchen provided. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
I might stay here again This was the first time I ever stayed in Extended Stay America. There was no info on what TV channels were available. I didn't know until I arrived in my room that I needed to ask for the kitchen supplies so had to make a trip to the front desk to ask. The breakfast was a joke. It should be called coffee plus. I asked the front desk for a TV guide and was told if there wasn't one in the room they didn't have any. It was very clean and I slept very comfortable on the bed after 1:30 AM when the people n... read more
Business response:
I appreciate you taking the time to share your thoughts. Because of your feedback, our staff will be informed to make sure to explain our amenities and policies to guests during check in. Please excuse us for missing the mark on this. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,282 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.