Extended Stay America - Rockford - I-90

Mr.dude 

on Expedia

10 years ago

business I was a late arrival and when I arrived the was a cleaning service on the premises. I asked if there were any personnel/staff around. The cleaning lady told me to give her my drivers license and a credit card. She made copies of both items.. I was reluctant to do this because of personal security reasons. This private and personal data was left in an unsecure place the entire night. Recently Chase notified me that a fraud was perpetrated using my Chase card. I believe that this procedure can lead to identity fraud. ... read more

Jennifer 

on Expedia

10 years ago

Great value Cleanliness is most important to me and our hotel room was clean! We encountered two staff personal and both were fabulous - going above and beyond with great customer service. The hotel, overall, is a bit dated and for the price we paid and all the other pros, this one con was overlooked. 

Andra 

on Expedia

10 years ago

Freindly Staff was friendly and helpful in suggesting places to go and directions. 

Heidi 

on Expedia

10 years ago

Good value for the money Need sheets that fit! Our sheets didn't fit our bed. Doesn't feel good to have to make your own bed while you're out of town. The front desk clerk, Chelsea, was great! Very nice and understanding. 

Tom 

on Expedia

10 years ago

Nice for the night Nice hotel. Conveniently located. Rooms were clean and comfortable. Better get there early for the Grab and Go breakfast. Everything gone by 9am on a Sunday morning. Report from my son was "You did not miss much." 

Kate 

on Expedia

10 years ago

Short stay at Extended Stay We just needed one night in Rockford. Extended Stay America had more than we needed, but the price was right. Room was clean, bed was comfortable. Full size frog, microwave, stove & kitchen sink. Not a comfortable chair in the room, but the bed was good. 

Tauffaui 

on Expedia

10 years ago

Great Service Friendly Staff Staff was very helpful with directions, restaurant info, and giving us extra coffee supplies for the room. The accommodations themselves felt like more like a average hotel room than a place comfortable for weekly residence. No paper towels or cleaning supplies in the room. 

Anonymous 

on Expedia

10 years ago

Nice stay at a Hotel with Huge Room! We stayed for four nights and the room that we had was larger than my studio apartment I used to rent. The facilities were nice and close to where we were wanting to stay. The room had a king and queen size bed inside with two flatscreen televisions. The bed I slept in was nice and comfortable and there was even a recliner. I would stay there again.