Extended Stay America - Rockford - I-90

Kris 

on Expedia

10 years ago

Serviceable, good enough. Best things: bed was firm and comfortable, front desk staff was helpful and friendly, room was quiet, location was convenient. Worst things: bedroom smelled strongly of cigarette smoke, though it was a nonsmoking room. We were unable to relocate because the hotel was full. Staff member deodorized it as well as she could, and we were able to leave windows open to help clear the air. Also, no cups were in the bathroom or anywhere to use. It really is bare bones in terms of amenities, but if you don't ... read more

Alexandria 

on Expedia

10 years ago

It was wonderful. Only thing I didn't like was the complimentary (muffins, oatmeal, fruit, & coffee)breakfast is over at 9:30. Other than that it was a nice stay 

carol 

on Expedia

10 years ago

Met our needs My son has food intolerances that make eating out impossible. The kitchen made this hotel the excellent choice for us. The room was clean, the beds were comfortable, the staff was exceptionally helpful, friendly, and kind. We will definitely look for more Extended Stay hotels in our future travels and if we are in the Chicago area we will stay here. 

Nclin 

on Expedia

10 years ago

Quick overnight stay We were on a road trip and needed a quick and cheap hotel. This was clean, quick, and nice for the money we payed. 

Mr.dude 

on Expedia

10 years ago

business I was a late arrival and when I arrived the was a cleaning service on the premises. I asked if there were any personnel/staff around. The cleaning lady told me to give her my drivers license and a credit card. She made copies of both items.. I was reluctant to do this because of personal security reasons. This private and personal data was left in an unsecure place the entire night. Recently Chase notified me that a fraud was perpetrated using my Chase card. I believe that this procedure can lead to identity fraud. ... read more

Jennifer 

on Expedia

10 years ago

Great value Cleanliness is most important to me and our hotel room was clean! We encountered two staff personal and both were fabulous - going above and beyond with great customer service. The hotel, overall, is a bit dated and for the price we paid and all the other pros, this one con was overlooked. 

Andra 

on Expedia

10 years ago

Freindly Staff was friendly and helpful in suggesting places to go and directions. 

Heidi 

on Expedia

10 years ago

Good value for the money Need sheets that fit! Our sheets didn't fit our bed. Doesn't feel good to have to make your own bed while you're out of town. The front desk clerk, Chelsea, was great! Very nice and understanding. 

Tom 

on Expedia

10 years ago

Nice for the night Nice hotel. Conveniently located. Rooms were clean and comfortable. Better get there early for the Grab and Go breakfast. Everything gone by 9am on a Sunday morning. Report from my son was "You did not miss much."