Extended Stay America - Rockford - I-90

Becky 

on Expedia

12 years ago

No hair dryer! No hair dryer. I now expect a hair dryer in all hotel rooms. 

Anonymous 

on Expedia

12 years ago

They had only one person working the front desk, who happened to be on the phone at the time with expedia trying to clear something up for another customer while 5 of us waited to check in. Took us atleast 15-20 minutes to get checked in. 

Samuel 

on Expedia

12 years ago

Cheap, clean. Only needed room for one night, passing through town. The first three efforts to get into our room failed. On the third attempt we heard from within, "Can I help you?". Obviously the room was occupied. After being reassigned, we found our room clean (and unoccupied). Front desk clerk was friendly and helpful. Recommended for a clean, cheap hotel room. Bring your own shampoo. 

Carlson 

on Expedia

12 years ago

Good basic accomodations Nice clean room, a little on the spartan side, but no complaints. I think they stuck me on a "smoking" floor, but that was my bad for not asking for a "non-smoking" room. 

Anonymous 

on Expedia

12 years ago

Extended Stay America--Clark Rd, Rockford, IL pillowcases two shades of white--sheets and comforter stained--one burner did not work--asked for non-smoking was placed on a smoking floor--unfriendly personnel---more interested in taking care of internet then helping me check in was and when I left same person was outside with 6 people smoking no one at front desk---very unhappy 

Terry 

on Expedia

13 years ago

Exceeds expectation! Great room/hotel, especially for the price. Room was clean, equipped and comfortable. Staff graciously waived my internet fee! All were polite and helpful! Thank you for a great experience, would definitely stay here again. 

Robert 

on Expedia

13 years ago

Good place to sleep It was a nice place to sleep and take a shower. The rate was very reasonable through Expedia. 

Todd 

on Expedia

13 years ago

Extended Stay Rockford-East The hotel was easy to find and convenient to the freeway. However, the room I stayed in was supposed to have been non-smoking, but I kept picking up old nicotine odors in certain areas of the room. The bed was very firm, which, although typical for most hotels, bothered my shoulders. The floor in my room also, apparently, straddled a floor joist which had settled significantly since the hotel was built: the floor was level from the door to the outside wall and about four feet across (roughly from ... read more