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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Everything worked great
Business response:
Dear Robert, We're delighted to hear that everything worked well during your Extended Stay America stay! It's lovely to know that your experience was positive and everything met your expectations. We strive to provide our guests with a seamless and enjoyable experience, and we're glad we could deliver that for you. Thank you for your feedback, and we look forward to welcoming you back in the future!Sincerely,Hotel Management
Not great but not horrible either. I stayed there for the location and it was alright at best. It was obvious that there are a lot of lower-income people that live there year-round. I can't say it was bad but can't say it was really nice either.
Business response:
Dear Barbara, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Basic motel The area is very noisy- next to a rural road and motorcycles roar by all night. The room was fine- really liked the recliner in the room. Lots of trashy hotel guests. Staff not attentive- I was leaving and in the elevator and the amid missed the soft drink cup on the floor
Business response:
Dear Kevin, Thank you for sharing your experience; we love that you could join us. We know how small details impact our hotel's overall impression significantly. Therefore, we apologize that your stay was not the seamless visit you deserved. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Basic amenities for a place to stay in pinch
Business response:
Dear Peter, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.3 star rating with 2,723 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.