Extended Stay America - Sacramento - Arden Way

Business response:

Aaron, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the nice rating, which lets us know that you had an overall good stay. However, we are sorry if our associates were not at their best. Your feedback will be relayed to them. We try to stay competitive with hotels in the area of the same caliber, and so regret your disappointment. It would be our pleasure to host you again in the future. Sincerely, Hotel Management 

Business response:

Jasmine, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Terrance, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at our hotel. While we are glad overall you had a nice stay, we are sorry for the cleanliness oversights you mentioned. We will share this with our housekeeping team to ensure we are more diligent in our efforts going forward. We value your business and hope you will choose us again for a more gratifying experience. Sincerely, Hotel Management 

Business response:

Justin, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Jamisha, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management