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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place needs to eat a slice of humble pie Everything was fine except they kept my deposit because they said the towels had stuff on them. I asked uf they had washed them and she said no they just decided they were ruined aling with the top sheet of the bed. Sounds like a scam to me especiakly since everyone knows how much towels cost....definitely not $100 towels. A full bed set at the venetian in vegas costs $250...this hotel did not have that nice of towels. Things like that should be covered in the cost to stay. Very ... read more
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
The atmosphere was very quiet and clean Fitness center was not was expected, only a exercise bike and elliptical
Business response:
Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your suite. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. However, we regret your disappointment with our fitness center. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
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You should be aware and know of this... They were terrible honestly when it came to communication and were also very rude as well. They then began to be impatient with me. The rooms werent even up to par at all.
Business response:
Thank you for reviewing your stay with us. We regret we were not able to meet your expectations and apologize for the unprofessional behavior of our staff. We will share your comments with appropriate individuals and ensure we are more consistent in our service delivery going forward. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.