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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This room was fine for a quick stay, but it could have been cleaner. I found a lot of hair in the bed (both human and pet hair) upon arrival - on the pillows, in the sheets, and under the mattress. Counters were also dirty in the bathroom. Otherwise staff were kind and helpful.
Business response:
Dear Sarah, Our team is grateful that you chose to stay with us and enjoyed the considerate hospitality of our staff. However, we regret that we could not provide you with the flawless experience you deserve, and we sincerely apologize. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management
Pretty much i like everything.
Business response:
Dear Nou, We were delighted to have you as our guest at Extended Stay America. We take pride in delivering an exceptional experience for our guests, and we truly appreciate your recognition of our efforts. It was a pleasure hosting you, and we look forward to welcoming you back the next time your travels bring you to our area.Sincerely,Hotel Management
I noticed the bathroom door was rotted on the bottom. The bed was okay. The refrigerator worked fine.
I stayed at this property for about three weeks. I had to be in Sacramento for some medical treatment for my dog. I was pleased with the staff and cleanliness of the property. The bed was comfortable and the linens were nice. The things that fell short were the pots and pans and the clothes dryers had some issues where two of the six didn’t work very well. The pots and pans were coated with Teflon that was degraded and peeling. The forks and spoons, etc. were fine. The refrigerator worked very well! My dog and I were quite c... read more
Business response:
Dear Julie, We are sincerely grateful to have been able to share your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret that your stay was not entirely flawless, and we apologize for any inconvenience caused. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We hope to welcome you back in the future and provide you with an even better stay.Sincerely,Hotel Manag... read more
great stay only bad thing was neighbors next to us keep us up one night with yelling and screaming.
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.