Extended Stay America - Sacramento - Arden Way

Business response:

Dear Manpreet, Thank you for posting such kind comments about our hotel, especially about our staff. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. We look forward to sharing your comments with our team and hosting you again soon at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear Ibrahim, We appreciate your decision to stay with us and hope your overall visit was satisfactory. Nevertheless, we sincerely apologize for the issues that detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Also, it is common for guests to bring personal items to utilize in their suites, and therefore, we offer complimentary hair dryers and toiletries upon request at the front desk. We hope that you will consider revisiting us so tha... read more

Business response:

Dear Angela, Thank you for mentioning how impeccable our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management