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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We have stayed at extended stay long time ago but this time around there no hangers for clothes, no pen or small sheet paper to write with. Other than Bed, TV and shower items. Since it was only one night it served our need. Joe ossai
Business response:
Joseph, thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize for not meeting some of your expectations with the in-room amenities. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Was fine until morning of checkout. I was stiil asleep at 9am when housekeeping tried to enter. Checkout was at 11am.
Business response:
Carol, thank you for choosing Extended stay america for your stay. We are pleased you had an overall stay with us. That said, we are sorry for the inconvenience you experienced due to our housekeeping service. We have shared your concern with them so this is not repeated again. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice and peaceful and comfortable
Rooms for improvement Hotel is nice and clean, but the hallway on second floor where my room was has unpleasant odor . Elevator not working and I have back problem so I wasn't so thrilled to walked up and down stairs on my stayed
Business response:
Elise, thank you for being our guest at Extended Stay America. We are pleased to know you had an overall enjoyable stay with us. That said, we are sorry for the issues you had and the inconvenience they caused. Your feedback is appreciated, and we will use it as a tool to improve our future guests' experience. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was really nice and quite
Easy access to food, shopping and freeway.
Business response:
Jeanette, thank you for writing such a wonderful review of our hotel. We appreciate your lovely comments about our convenient location close to various restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay great. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,625 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.