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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is to me one of the better places to stay cuz of the people
Business response:
Joesph, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Old but comfortable My stay was wonderful!!! The area was great. The hotel could definitely use a makeover, but the staff was very pleasant and helpful. I would definitely stay again!!!
Business response:
Tracey, thank you for choosing Extended Stay America. We are happy you enjoyed your comfortable stay at our hotel. We are also glad you liked our courteous associates and our great location. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
ROOM RESERVATION I made a room with 2 beds and but manager gave me 2 rooms with a bed on each room instead. I was frustrated at front desk. I just stayed.
Business response:
Thank you for being our guest. We are sorry for the reservation issues you encountered while you were here. We have shared your concerns with our team to ensure this doesn't happen again. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The manageiment was good respectful all and its the onlyplace i like staying
Business response:
Joe, thank you for choosing Extended Stay America and letting us know you had a pleasant visit. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The property was nice and clean and the staff was awesome
Business response:
It was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our well-kept property and courteous associates. We will be sure to share your kind compliments with our team. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
M stay When I got my room I had to ask for towels and toilet paper. My room also had debris on the floor and no soap but I brought my own.
Business response:
Thank you for being our guest. We apologize for the issues you encountered in your room. We have shared your concerns with our housekeeping team so that they can take the necessary actions. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
The staff was great, the room was clean. But the hotel itself needs attention. Old, in need of painting & deep cleaning. People smoking near the entrance. This is a smoke free hotel but a lot of people out front smoking near the entrance.
Business response:
Helen, thank you for sharing your thoughts about your stay with us. It is good to know you were pleased with our cordial associates and your clean suite. However, we are sorry for not meeting your expectations with the appearance and cleanliness of our property. We are grateful for your feedback and will share it with the appropriate individuals in our organization. It is also disappointing to learn about the smoke issues you experienced. We have strict policies where we prohibit smoking in some areas, so we appreciate your ... read more
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff super freindly. They never refused to help n went the extra mile for us
Business response:
Angee, thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,353 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.