Extended Stay America - Sacramento - Vacaville's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Sacramento - Vacaville

4.2
  • Hotels
  • Vacaville, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

799 Orange Dr., Vacaville, CA, 95687, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2723 reviews
Select a rating
Michelle's profile image
Michelle 
2 years ago
Erica's profile image
2 years ago

Extended Stay Vacaville was great for our family of 3 for a couple weeks, while we were waiting for our home to finish renovations. Staff was friendly and hotel was clean. The kitchen was an added bonus as well. 

Business response:

Dear Erica, Thank you for staying with us and writing such a complimentary review. We are glad you chose us to be your temporary home during such a time, and we are relieved we met your expectations. We are delighted you made the most of our fully equipped kitchenette and loved our clean suite. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. Thank you again for all of your great feedback. It was a pleasure having you as ... read more

armando's profile image
armando 
2 years ago

Nice and clean and comfort stay,. Quiet area. 

Ronald's profile image
Ronald 
2 years ago

You get what you pay for !!! To any and all: The hotel cost 💲 was reasonable… however, for a extended stay property… the room was equipped with no supplies, and when items were requested… there were no one available at the switchboard to answer the phone There are no ice machines on the property,.. there are ice trays in the refrigerator, but they are empty… bring ice…😊. There are several merchants in the area. I requested a king size bed, but was given a queen size… please verify your bed request at check-in. The advertis... read more

Business response:

Dear Ronald, we strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. The lack of responsiveness from our staff is unacceptable, and we will address the concerns to improve our services as we advance. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
2 years ago

Customer service lacking. The girl working at check in on Sunday was rude. No customer service skills whatsoever. No smile, no welcome, nothing. Room was clean, but there was only one sheet on the bed, but no blanket. Someone(staff/housekeeping?) pounded on our door at 10:40am to ask if we were staying or checking out. We didn't enjoy having the someone knocking at the door 20 minutes before check out time. The rates are good. If only they could work on their customer service and hospitality skills it would be a great place ... read more

Business response:

Dear Guest, thank you for choosing Extended Stay America and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management 

Tyler's profile image
2 years ago
Robert's profile image
Robert 
2 years ago
Gorge's profile image
2 years ago
Jeremy's profile image
Jeremy 
2 years ago

Great place to stay right off the expressway. It was clean and comfortable. 

Business response:

Jeremy, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Sacramento - Vacaville

How is Extended Stay America - Sacramento - Vacaville rated?

Extended Stay America - Sacramento - Vacaville has a 4.2 star rating with 723 reviews. 

When is Extended Stay America - Sacramento - Vacaville open?

Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.