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Extended Stay America - Sacramento - Vacaville
- Hotels
- Vacaville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
799 Orange Dr., Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and in a good area.
Business response:
Dear Daniel, Thank you for staying with us at Extended Stay America. We are thrilled to receive your kind review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. We are also glad that you loved our location. It would be an honor to host you again when you return to Vacaville.Sincerely,Hotel Management
Its aite
they did not have my reservation i didn't stay here
Business response:
Dear Joseph, Thank you for taking the time to share your comments. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary, and we are very grateful for your feedback. We hope you will allow us to make it up to you in a future stay. We are positive you will leave with a more favorable impression.Sincerely,Hotel Management
Rooms were noisy, you could hear hallway noise pretty clearly. Room was fine.
Business response:
Dear Leslie, Thank you for being our recent guest and sharing your experience. We apologize for the issues you experienced during this stay. On rare occasions, we have guests who do not adhere to the property rules concerning noise; and we are genuinely sorry that this has impacted your stay. Please know that in the future, when made aware of these situations, our staff is trained to reason with our guests and resolve such issues. We hope you will give us a chance to serve you better in the future. Sincerely,Hotel Management
Extended Stay Vacaville was great for our family of 3 for a couple weeks, while we were waiting for our home to finish renovations. Staff was friendly and hotel was clean. The kitchen was an added bonus as well.
Business response:
Dear Erica, Thank you for staying with us and writing such a complimentary review. We are glad you chose us to be your temporary home during such a time, and we are relieved we met your expectations. We are delighted you made the most of our fully equipped kitchenette and loved our clean suite. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. Thank you again for all of your great feedback. It was a pleasure having you as ... read more
Nice and clean and comfort stay,. Quiet area.
You get what you pay for !!! To any and all: The hotel cost 💲 was reasonable… however, for a extended stay property… the room was equipped with no supplies, and when items were requested… there were no one available at the switchboard to answer the phone There are no ice machines on the property,.. there are ice trays in the refrigerator, but they are empty… bring ice…😊. There are several merchants in the area. I requested a king size bed, but was given a queen size… please verify your bed request at check-in. The advertis... read more
Business response:
Dear Ronald, we strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. The lack of responsiveness from our staff is unacceptable, and we will address the concerns to improve our services as we advance. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Hotel Management
Customer service lacking. The girl working at check in on Sunday was rude. No customer service skills whatsoever. No smile, no welcome, nothing. Room was clean, but there was only one sheet on the bed, but no blanket. Someone(staff/housekeeping?) pounded on our door at 10:40am to ask if we were staying or checking out. We didn't enjoy having the someone knocking at the door 20 minutes before check out time. The rates are good. If only they could work on their customer service and hospitality skills it would be a great place ... read more
Business response:
Dear Guest, thank you for choosing Extended Stay America and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Vacaville
How is Extended Stay America - Sacramento - Vacaville rated?
Extended Stay America - Sacramento - Vacaville has a 4.3 star rating with 745 reviews.
When is Extended Stay America - Sacramento - Vacaville open?
Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.