This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Vacaville
- Hotels
- Vacaville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
799 Orange Dr., Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
The toilet seat did not fit the toilet....please fix this. It was completely different shape them toilet in bathroom.
Business response:
Elizabeth, thank you being our guest art Extended Stay America - Sacramento – Vacaville. We are glad to know that you overall had an enjoyable stay. We appreciate you sharing your feedback as it will help to improve our facilities going forward. Thanks for choosing us, and we hope to see you again soon. Sincerely, General Manager
Clean, but that's all! Ad said "Kitchen with refrigerator, stovetop,microwave and cookware/dishware." There was NO cookware or dishware. Not even a coffee pot. But if we had a coffee pot, we would have had to drink it from the disposable plastic bathroom cups! The room was sparkling clean and comfortable enough, but I don't recommend you count on having dishes or pans.
Business response:
Christine, thank you for reviewing us. We are pleased to know you found your room spotless and well-maintained, but we are sorry for the inconvenience you had due to hotel's policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Our front desk personnel gladly gives the same, on request. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thanks aga... read more
Well worth the price This is no 5 star hotel, but well worth the price. Staff was nice, room was clean and spacious, which included a small kitchenette.
Business response:
Gavin, thank you for the feedback about your stay at our hotel. We are glad to know that you liked our convenient location, the great value we offer for the price and your spacious room as well. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America - Sacramento - Vacaville. Sincerely, General Manager
Don't stay for the breakfast. Breakfast is pre-packaged muffins and oatmeal. I was expecting more.
Business response:
Jason, thank you for being our guest at Extended Stay America - Sacramento – Vacaville. We are pleased you had an overall pleasant experience. However, I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Jessica , we appreciate you being our guest at Extended Stay America - Sacramento – Vacaville. It’s our pleasure knowing you thoroughly enjoyed being with us. Thanks for your great feedback, and we look forward to your next visit! Sincerely, General Manager
When we checked in we had to wait 10 mintues or so. The employee was in the back room making a personal phone call. Also, there was a plaque stating law enforcement can obtain names of clinets while stating there. Once we got to our room, the management had a letter stating the hotel was smoke free from all illegal substances (drugs and cigarettes ), and you would be charged $250 for smoking in the rooms. Obviously, this hotel has issues when drug users. Not somewhere I want to be or to bring my family. Our room over all was... read more
Business response:
Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed most of your stay with us,however unfortunate we did not impress in all areas. Our goal is to provide excellent service, clean and well maintained suite, so we regret we fell short. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Nothing fancy, but good The stay was good, the room was clean and had a kitchenette which was unexpected. Appliances looked a little out dated. We got in late and left early. The two receptionists were very friendly.
Business response:
Matthew, thank you for being our guest at Extended Stay America - Sacramento - Vacaville. We are delighted to know that you were satisfied with your accommodations and our service. We will share your compliments with our front desk associates. We appreciate your concern and hope to welcome you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Sacramento - Vacaville
How is Extended Stay America - Sacramento - Vacaville rated?
Extended Stay America - Sacramento - Vacaville has a 4.2 star rating with 723 reviews.
When is Extended Stay America - Sacramento - Vacaville open?
Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.