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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was absolutely amazing! My room felt like no one had stepped in it for quite some time, there were toiletries missing (no toilet paper) and the blanket was more of a second sheet and i was cold all night… but the girl at the front desk went above and beyond to help me out, especially because i got in around midnight with 2 kids and checking in was a struggle- made better by her. :) I can’t say that this would be my first or second choice stay in the future though.
Business response:
Dear Chelina, Thank you for your feedback and for recognizing our amazing staff! We apologize for the inconveniences you experienced during your stay. Your comments are valuable to us as we strive to improve our services. We're glad to hear that our front desk team was able to assist you and make your check-in smoother. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience in the future. Sincerely,Hotel Management
Decent place to stay/Elevator broken Stay was good. We had individuals in hallway talking loud after 10p. Elevator worked for taking luggage to room. Next morning it was not working, under maintenance sign was put up. Upon leaving it was very difficult to walk downstairs when you're handicap. Breakfast was a granola bar and coffee. Not great if you are traveling with children.
Business response:
Dear Guest, Thank you for sharing your experience with us. We apologize for the inconvenience caused by noise disturbances, elevator maintenance, and limited breakfast options. Your feedback is valuable, and we'll address these issues to improve our guests' experience. We appreciate your understanding and hope to provide a more comfortable and accommodating stay for you in the future.Sincerely,Hotel Management
Basic amenities with kitchenette. Basic amenities, with kitchenette. Refrigerator, microwave, full size fridge and two hotplates. Extended Stay is worn and not a new as it once was. This used to be my favorite place to stay. I had a quiet room and felt safe walking in and out of the building and parking lot. Hand soap provided was nice, the bar soap for the shower/bath had a unpleasant odor. I would suggest an additional luggage cart. There was only one available and was being used by a long term guest who was changing rooms... read more
Business response:
Dear Cindy, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. In response to your review, we shall work on the places you mentioned and improve our guest experience. It is nice that you had a satisfactory stay and appreciated the safety. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Everything has been great..
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 3.3 star rating with 2,076 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.