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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front entrance is dirt and dusty. The fact you have to buy 2 separate packages for kitchen appliances and utensils. There’s hardly anyone in the front desk. The room is ok.
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay with us. We apologize for any inconvenience caused during your time with us. A clean and welcoming reception always positively impacts the person who enters our door. To keep this, we will increase the cleaning frequency at the entrance. Our front desk team is always here to help you, but we regret if they missed doing this as in your case, and we will discuss not repeating this. To ensure the cleanliness of our dishes, we keep them at the front desk and ... read more
It is close to family and sites we visit together.
Business response:
Dear Guest, Thank you for staying at Extended Stay America during your recent trip. We are delighted you had an enjoyable, comfortable stay, and our location is close to your family and the sites you wished to visit during your holiday. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
The check in was extremely quick.
Our first time at this hotel chain. Check in was smooth and friendly, the room was comfortable and clean. I didn’t expect the kitchen to be bare, not a cup, pot, plate, and no coffee maker. It was a great place to stay for the price, and with the dogs. The surrounding neighborhood was safe and pleasant to walk.
This is a long-term stay location. It has an adequate kitchen, bathroom and bedroom. There are 2 small desks with good chairs. But, if you are planning to cook or serve food, there are no dishes or pots or silverware of any kind. If you want coffee, or a shampoo, or conditioner, you have to bring it. The staff are great, and moved us when we noticed noise coming from next door.
Business response:
Dear Guest, Thank you for your feedback! We’re glad you found our accommodations suitable for long-term stays and appreciated the kitchen, workspace, and attentive staff. Our team is always happy to assist, and we’re pleased we could accommodate your room change request. To provide flexibility, kitchen essentials and toiletries are available upon request at the front desk. Your insights help us improve, and we appreciate you choosing to stay with us. We look forward to welcoming you back! Sincerely, Hotel Management
Rough time happy Guest I was was in a my own head when I checked in! They could not help me a little by lowering the price. Me wanting a lower price is my concern not theirs. They were very caring and did not treat me badly at all!
Needed silverware for food we ordered and staff gave us some
Business response:
Dear Quentin, Thank you for sharing your feedback! We're so glad to hear that our staff was able to assist you with the silverware you needed. Providing helpful and friendly service is a top priority for us, and we're happy to know we could make your stay a bit more convenient. We truly appreciate your kind words and hope that your experience with us was overall enjoyable. We look forward to welcoming you back on your next visit and will be ready to assist you with any additional needs you may have.Sincerely,Hotel Management
Front desk is on lock down in the morning and at night. Get your towels and questions answered when they’re open. The property is run down but get what you pay for. The room was clean just old furniture and bare bones. Thin comforter. You can be woken up by people walking in the room above you bc floors are thin. Especially top floor has hardwoods so makes it loud when they walk. The front desk was friendly just not available all the time.
Business response:
Dear Brandi, We sincerely apologize for any inconvenience caused by the limited availability of our front desk and noise from the floor above. Your concerns about the property’s condition will be shared with our team to ensure that we continue to improve. We strive to provide a comfortable and enjoyable stay for all our guests, and we hope to have the opportunity to serve you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,389 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.