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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Ehhh This hotel was probably the worst hotel in the area but not as bad as some. Their breakfast consisted of a coffee bar. With thermoses of coffe, decaf, and hot water so you can make some hot cocoa or use their packets of plain oatmeal. They had granola bars and muffins. While I was making my hot chocolate the front desk person was complaining loudly to a customer about how little they get paid. The room was warm so we turned up the air only to have it blow up in the curtains rather than the room. The TV had maybe 10 chan... read more
Business response:
Heather, we would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, Hotel Management
The staff was great! Stayed on the 3rd floor and the smell of what some people were cooking filled the hallway not pleasant. Needs better way to ventilate smells. Came back for a few additional days stayed on the first floor and you couldn't smell anything others were cooking we figured it was because air was always flowing with the doors opening.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you were happy with our associates and had a pleasant time with us. However, we are sorry for the odor issue you encountered. We appreciate your feedback and look forward to seeing you back in the future. Sincerely, Hotel Management
Home away from home It was welcoming to stay at this location. Small kitchen with utensils were available. Comfortable and convenient!!!
Business response:
Sharon, thanks for making Extended Stay America a part of your plans. It is a delight to know you liked having a fully equipped kitchen in your well-maintained room and liked our convenient location close to many restaurants and other spots of interest. On behalf on everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Joseph I had a good experience only had to change my own towels and had to get new sheets and pillow cases to change my own bed
Business response:
Joseph, thank you for being our guest. We are pleased you had an overall pleasant time with us, but we are sorry as you were unhappy with our hotel policy. Thank you for your feedback, and we hope to see you soon. Sincerely, Hotel Management
Business response:
David, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The front desk person kept us waiting for 10 mins to check in. When she finally can to the desk she did not greet us, just walked up and looked at us. The carpet I the hall desperately needed to be vacuumed, and the sheets had multiple stains.
Business response:
Jenny, thank you for your review. We apologize for the cleanliness and service issues you encountered during your stay. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to be more diligent with our efforts moving forward. We have also shared your feedback with our team to remind them our primary goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincere... read more
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.