Extended Stay America - Salt Lake City - Sandy

Business response:

Mark, thank you for sharing your feedback. We are pleased to know you had a pleasant time with us and that you were happy with the value we offer. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks for the feedback, and we hope to welcome you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

Sharla, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Joseph, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at our hotel. Your experience is not representative of our usual performance, and we regret falling short of your expectations. We hope you will consider staying with us again as we would love to provide you with an excellent experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our staff and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Carrie, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Daniel, thank you for staying once again at Extended Stay America. One of our main goals is providing guests with a memorable experience so they will think of us when returning to the area. We are delighted that when you are in the city you consider us home. We appreciate you taking the time to leave a review and we look forward to your next visit! Sincerely, Hotel Management 

Business response:

Katrina, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management