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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
"Judge not Least You Be Judged" It was a well managed well maintained facilitie.
Business response:
Jerry, thank you for staying with us and sharing your review. It’s a pleasure knowing you loved our property and the excellent facilities we offer. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Crystal, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It’s was great. And the lady at the front desk was very helpful and fast.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you had a nice time with us and that you liked the excellent service provided by our front desk. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
No one was at the front desk so I had to go find someone after about 10 minutes of waiting. When I did, she wasn't very polite about it.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but I am sorry you were not impressed with our front desk service. Please know I have shared your concerns with them to ensure we are providing excellent guest experiences. We hope to have another opportunity so that we can make this up to you on a future date. Sincerely, General Manager
It got the job done. My room smelled like someone had previously been smoking in it. The carpet felt damp. I understand that the hotel cant be responsible for the other tenants, but whomever was upstairs thundered around all afternoon and into the late night. Whatever was going on up there sounded more like a construction project than a party. When i contacted the front desk about it, the staff were kind. It took a while for the problem to be identified. When it was the tenants upstairs made even more racket (spitefully) but... read more
Business response:
Thank you for your feedback. We are pleased you liked our front desk service, but I am sorry for the inconvenience you experienced during your stay. Your feedback is appreciated as it will help us to improve ourselves going forward. Please consider us again so that we can provide you with an improved visit. Sincerely, General Manager
Got a room that completely reeked of cigarette smoke. Told that they had no other rooms available but they suddenly found one when we threatened to leave. Also, price gouged because of the eclipse. Needs to be renovated. The area is nice, but there are several better hotels in the area. I would pick one of those next time.
Business response:
Thank you for taking the time to share your feedback. Please accept my apology for the not meeting your expectations and for the inconvenience you had due to smoke smell. Please know I will personally follow up on your feedback with my housekeeping team to ensure a review of our processes. We hope to have another opportunity in the future so that we can provide you with an improved visit. Sincerely, General Manager
Dated motel Extended Stay is dated and is due for an upgrade. The formica on the kitchenette was chipped. The carpet had several stains. The bathtub had chips and stains. Door improvements (thicker and door closers) would really help to minimize distracting noise from adjacent doors closings. For the price, the motel was adequate.
Business response:
Ron, thank you for your stay with us, and we appreciate you taking the time to share your review. Our goal is to provide an excellent experience for every guest, and we are sorry we missed meeting your expectations. We are working along with our concerned teams on the points you mentioned. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Rebecca, we appreciate you being our guest at Extended Stay America - Salt Lake City - Sandy. It’s our pleasure knowing you thoroughly enjoyed being with us. Thanks for your great feedback, and we look forward to your next visit! Sincerely, General Manager
Business response:
Thanks for taking the time to post your rating online. We are delighted to know we made your stay enjoyable and that you were left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Salt Lake City – Sandy. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.