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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wifi was slow at our end of the 2nd floor and a water pipe burst the last night we were there and the lady at the check in counter was like oh I guess I should go out and talk to them.
Business response:
Erin, thanks for being our guest at Extended Stay America - Salt Lake City – Sandy. We are glad you had an overall pleasant visit. That being said, we apologize for the unexpected water pipe burst during your stay as well as the disappointment with our internet connectivity. We truly regret the inconvenience these caused. Your concerns will be shared with the respective teams in an effort to improve our facilities and service. We hope to see you again and have the opportunity to make your next stay perfect in every respect. ... read more
My stay at Extended Stay America was very nice, great service, clean room and close to amenities.
Business response:
Thomas, we are so glad you enjoyed your time at Extended Stay America - Salt Lake City - Sandy. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, General Manager
Not the best condition When checking in clerk could not find that my payment had been made through Hotels.com. The stove was inoperable and kept tripping the breaker. There was trash in the kitchen trash can. Checking out we couldn't find the desk clerk so we just dropped the keys and left
Business response:
Paul, thank you for your constructive feedback. We are sorry for the issues you encountered in your room and at our front desk. Your concerns will be shared with the respective teams to take corrective actions, so that our future guests do not experience the same. We hope your overall stay was a pleasant one and that you will give us another opportunity to provide you with a much more satisfying experience. Sincerely, General Manager
Bit disappointed There was an argument going on at the front desk when I checked in, printer wasn't working so I had to return at a later time, blow dryer was broken. Overall, not professional but a good location with potential
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we apologize for the inconvenience you experienced while being here. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Business response:
Wow - Duane, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Salt Lake City - Sandy, and we look forward to welcoming you back soon. Sincerely, General Manager
Good place for the money Overall good stay. Nothing fancy
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Salt Lake City – Sandy. We are delighted to read you had a comfortable stay and that you found us to be a good value. We appreciate your business and look forward to your next stay. Sincerely, General Manager
Hotel staff was not friendly, but its alright, just crashed overnight during a road trip. No coffee in the room, one not available in the lobby as I expected from other Extended stay.
Business response:
Thank you for posting a review of your stay. We are glad you liked our convenient location, but we are sorry for the service issue you had. Your review highlights where we need to refocus our efforts, and I assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit. Sincerely, General Manager
Excellent customer services, can cook, the room is clean & comfortable
Business response:
William, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Salt Lake City - Sandy. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Location was convenient Noise level at times bad. Doors slammed, kids running down the hall people above stomping on floor, etc.
Business response:
Thank you for staying with us. We are glad you liked our location. That being said, we are sorry you were disturbed by the noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.