This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An older place, (which I liked) very cozy and friendly feel.
Business response:
Dear Justin, We're delighted to hear that you enjoyed the cozy and friendly atmosphere at Extended Stay America! Creating a welcoming environment for our guests is our priority. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing Extended Stay America!Sincerely,Hotel Management
Getting to this hotel was difficult. There is construction on the road and it shares a parking lot with Chick-fil-a and it gets congested from the drive thru. The hotel was old and smelt like smoke. They allow dogs, which is why we stayed there. There is ample grass places around the hotel with a path and river, which was nice.
Business response:
Dear Chrystal, Thank you for sharing your feedback. We apologize for the inconvenience caused by the nearby roadwork and the traffic issues due to our shared parking facilities. We are also sorry to hear about your experience with the scent inside our premises. We appreciate your comments on the pet-friendly aspect of our property and the enjoyable natural surroundings. Your insights are invaluable to us as we strive to improve our guest experience. Thank you for staying with us.Sincerely,Hotel Management
Great location to U and many others.
The flourescent lights did not have coverings over them. The bathroom door was warped and hard to close. Door to room would only open by pulling the handle up hard. The included breakfast was just stuff in wrappers that you had to take with you because they don't have a lobby. Parking was limited as they share their parking lot with a ChickFilA.
Business response:
Dear Kris, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback regarding the lighting, door, and breakfast options. We are addressing these concerns to enhance our guests' comfort and experience. Regarding parking, we are working to ensure adequate space for our guests. Your feedback helps us improve, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Sincerely,Hotel Management
Heater was not working. It was cold and I almost got sick. But a staff changed a room immediately after I asked.
Business response:
Dear Tomomi, Thank you for your review. We deeply apologize for the inconvenience caused by the heater issue during your stay. Your comfort is our utmost priority, and we regret any discomfort you experience. It's reassuring to know that our team swiftly addressed your concerns by arranging a room change. Your patience and understanding are greatly appreciated. We value your feedback and will take steps to prevent similar situations in the future. We hope to have the opportunity to provide you with a warmer and more comforta... read more
The staff were great and I would consider coming back here because of them. They gave me a nice room that reflected onto the back of the building and garden view. Unfortunately construction outside shut down water for several hours. I could not brush my teeth or flush the toilet before going to bed.
Business response:
Dear Rebecca, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Nothing
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.