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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It took 3 keys to finally get into our room. We had to go from the office to the third floor three times to get in
Business response:
Thank you for choosing our hotel. We apologize for the difficulties you faced while you were here. Though we are confident these were isolated incidents; we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Park your car and walk to the bar The room was comfortable and clean. The beds were so-so and the (free) wireless was pretty slow. I could have paid for a wireless upgrade, but...eh. Our room was away from the street facing a creek with lots of trees -- quiet and pretty. The location was hard to beat, though. Restaurants and pubs in easy, safe walking distance.
Business response:
Glen, thank you for choosing Extended Stay America for your recent stay. We are pleased that overall you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable room. It is also great to read your comments regarding our great location. We would be happy to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
nothing special nothing special about this place, definitely overpriced . grab and go breakfast includes, granola bars and cup of coffee. parking is scarce, very busy area.
Business response:
Stephen, thank you for sharing your comments. We are sorry for the inconvenience caused in our parking area and regret you were unhappy with our grab-and-go breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Full size fridge but no in unit coffee maker The staff was friendly and helpful. There was no coffee maker in the unit and the onsite coffee tasted horrible. The online site I booked through didn't have an option for requesting a ground floor unit which I would have preferred.
Business response:
Susan, thank you for your review of your recent stay at Extended Stay America. We are glad you liked our friendly staff. However, we are sorry our coffee offered was not to your liking. Please know, coffee maker for your suite is kept and available at the front desk upon request. We value your concerns and hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.