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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our carpet was dirty and hadn’t been vacuumed prior to our stay. The shower had old soap/shampoo from previous guests. There was a leak which soaked the carpet and some of our belongings. I was quite disappointed since the ratings were pretty high for this place.
Very nice overall. The bed moved when I sat down on it too hard, so I'm guessing they forgot to lock it in place, however they do that? Clean, comfortable, everything I needed for a simple one-night stay while traveling for work. Shares a driveway with a Chick-fil-A, so trying to turn left into it during dinner time can be an absolute pain. I was sitting waiting for at least 5 minutes. Didn't help that it was take-out/drive-through only because of the pandemic.
Business response:
Thank you for choosing Extended Stay America for your overnight stay, and for sharing your comments. Even though it was a short stay, we are happy that you enjoyed our clean, comfortable accommodations. We hope to have the opportunity to welcome you back whenever your travels bring you to the area. Sincerely, Hotel Management
The location of this hotel is great. It’s conveniently located within walking distance of several restaurants and Whole Foods. There is a beautiful nature preserve with a creek running through it and walking paths directly behind the hotel. The staff was friendly and helpful. My biggest complaint is that the constant line of traffic for the Chick Fil-A drive through makes it very difficult to get in and out of the parking lot.
Business response:
Shannon, thank you for choosing Extended Stay America and sharing your experience. We are pleased you had a wonderful time with us and that our location was convenient for everything you wanted to do on this visit. It is also good to read you liked the service you received from our staff. However, we regret any inconvenience you had in the parking area. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
David, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Krista, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Syleytte, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Like polite very well customer service how the people are
Business response:
Syleytte, thank you for your wonderful comments about Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jerry, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
This is one of the most well-managed places I have been to the last four months living in a suit case. And it is all because of the amazing management of Bethany Rousselle, the General Manager. She loves her job and her staff and that trickles down to the guests. She and her staff do what they can to take care of you and even remember your name! The best place to stay in Salt Lake. Sugar House area has great shops, good parking and again the best staff and service. I extended my stay 5 times...
Business response:
Torund, thank you for evaluating your recent stay at Extended Stay America. It was a pleasure to read your review, especially that our hospitality surpassed your expectations. Our goal is to provide the highest levels of service so you will visit often and recommend us to others. Thank you for making us your home - we appreciate your business. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,629 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.