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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great value Great value, great location. Parking was a bit of a issue because the entrance is shared with Chick-fil-A.
Business response:
Jimmy, thank you for evaluating your stay at Extended Stay America. We are glad you liked our convenient location and the great value we offer for the price. We value your comments and hope you will consider choosing us again on your future visit. Sincerely, Hotel Management
Business response:
Ralph, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jason, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Amy, it is wonderful to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Sincerely, Hotel Management
Business response:
Barbara, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Shady Characters but nice staff and surroundings When I was checking in, 3 police offers showed up. Not a good start to my check in. I had booked a pet room, however they were all booked and I was "upgraded" to a king suit on the 2nd floor. The place wasn't very clean and was trashy looking. There was a big bright light in shining directly into my room the whole night. I did not get a good night's sleep. My dog was barking a lot because of all the noise all night. A lot of shady characters staying in the hotel. However the a... read more
Business response:
Joe, thank you for choosing Extended Stay America. It's a pleasure to know you liked our ideal location and were impressed by the service provided by our courteous associates. However, we are sorry for the difficulties you encountered and for the cleanliness issues you experienced. Your feedback has been shared with our housekeeping team to make sure we are consistent with our service delivery. We also wish we had the opportunity the address the noise problem you faced while you were here. We hope to welcome you back so that... read more
Daniel at the front desk was super helpful. I made a booking online but the hotel was full. He upgraded me at no cost so I would have a place to sleep. I was incredibly grateful. Amazing service!
Business response:
Thank you for posting your kind review of the Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our courteous associates and appreciate you mentioning our staff member Daniel. We will also be sure to share your kind compliments with him as he will be so pleased. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,547 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.