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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good staff Thanks you for providing great front desk service and a nice room.
The floor looked like it hadn’t been mopped in a while.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of the floor during your stay, as this does not reflect our usual standards of cleanliness. Your comments have been shared with our housekeeping team to ensure floors are thoroughly cleaned and maintained for all guests. We value your input and are committed to improving our services. We hope you’ll give us another chance to provide you with a better experience. We look forward to welcoming you back.Sincerely,Hotel Management
Room, bathroom and beds were clean. This place is old and needs renovation. Dead bugs outside the room. It’s a motel. Lot of fast food restaurants around.
Business response:
Dear Satya, Thank you for your feedback. We’re glad to hear that you found the room, bathroom, and beds clean. We appreciate your comments regarding the need for renovations and will take that into consideration as we continue to improve the property. We also apologize for the dead bugs outside your room and will address this with our maintenance team. We hope to welcome you back in the future for a more comfortable and updated experience.Sincerely,Hotel Management
Wonderful staff but… The staff working were really nice and welcoming! The down side overall for me would be my door had an opening crack above my door (as if the door was off balance) so I had leaves on the floor and some bugs wondering around the room. There were not amenities for the kitchen like stated, the tub was leaking (not loud just something to mention) and I think the power had gone out because the 2nd night I had no cable tv at all.
Business response:
Dear Angela, Thank you for sharing your feedback. We’re pleased to hear that our staff made you feel welcome. We apologize for the issues you experienced with the door, bugs, and missing kitchen amenities. Additionally, we regret the leaking tub and the inconvenience with the cable TV. Your comments are valuable, and we will address these concerns with our team to ensure improvements. We hope to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.