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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nine room, nice location Clean room and friendly staff. Nice location close to many restaurants.
Business response:
Dear Rachael, We are delighted to hear that you enjoyed your stay and found our accommodations so welcoming! It is wonderful to know that our team helped make your visit pleasant and that the location added to your experience. At Extended Stay America, we strive to create a comfortable and convenient environment for all our guests. Thank you for sharing your kind words, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Didn't look like deep cleaning is done very often, floor and fridge were dirty
Business response:
Dear Misty, Thank you for sharing your feedback. We apologize that certain aspects of your room did not meet your expectations, and we appreciate you bringing this to our attention. Your comments have been shared with our housekeeping team to ensure improvements are made for future guests. We value your perspective and appreciate the constructive feedback you provided. We hope you will consider staying with us again, allowing us to provide a cleaner, more comfortable, and enjoyable experience during your next visit. Sincerel... read more
Check in was fine. The lady checking us in was friendly. Parking is tight in the front, but parking is all around the building. However you cannot enter through all the doors, and doors are not on all sides. Garbage was piled up outside both days we were there. Location is great though, walk to the Maverick Center and various restaurants. There is an elevator. Our room was not very clean, hairs in the bathroom. One wall by one of the beds was splattered with various different colored...things. I don't want to know what they ... read more
Business response:
Dear Serena, Thank you for sharing your detailed feedback. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay, as well as the noise concerns that affected your rest. Your observations are important, and we are reviewing them with our team to address these areas and enhance the overall guest experience. While we’re glad some aspects of your stay were convenient, we regret that others fell short. We hope you consider giving us another opportunity in the future so that we can prov... read more
No Breakfast On the hotels.com website it clearly lists breakfast as included. However, it's not a real breakfast unless you consider coffee/tea and pastries a breakfast. Both nights there were people partying in the parking lot.
Business response:
Dear Bert, Thank you for sharing your feedback and for choosing to stay with us. We truly appreciate your comments and regret that aspects of your visit did not meet your expectations. We are sorry for any inconvenience caused by the limited morning offerings and disturbances outside the property. Please know that we are actively reviewing these matters to enhance the comfort and satisfaction of our guests. Your observations are valuable to us, and we hope you will allow us the opportunity to provide you with a more enjoyabl... read more
Not really breakfast Breakfast is just one little muffin and a cup of coffee.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,130 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.