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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't clean the room for 3 days
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by the lack of housekeeping service during your stay. We understand the importance of maintaining a clean and comfortable environment throughout your visit. Your comments have been shared with our team to ensure better communication and service. We appreciate your input and look forward to welcoming you back!Sincerely,Hotel Management
The staff was amazing. This hotel was more structured for construction workers working out of town.
The front desk staff was incredibly nice and super accommodating. They let me check in pretty early and gave Greta restaurant recommendations. However the property was filthy. The garbage was overflowing outside and the hallway to my room literally smelled like a landfill. Not sure I’ll stay here again, but it definitely wasn’t the worst experience.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues you encountered during your stay. The conditions you described are not reflective of our standards, and we’re actively addressing these concerns with our housekeeping and maintenance teams to ensure a better experience for all guests. On a positive note, we’re glad to hear that our front desk team provided a warm welcome, accommodated your early check-in, and offered helpful recommendations. We truly appreciate your honesty and hope to have the opportunity to serv... read more
Meh Smelled like weed. Thin walls. No breakfast, just coffee and packaged gas station type items. The bed was comphy
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We're sorry your stay did not meet your expectations in several areas. We understand how important it is to feel comfortable and at ease, and we regret issues that detracted from your visit. Please know that we take all guest feedback seriously, and your comments will be shared with our team as we look for ways to improve. On the positive side, we are glad you found the bed comfortable. Please consider giving us another opportunity to provide a bette... read more
The staff has been nothing but amazing! They have met every expectation.
Business response:
Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that our staff was able to meet all of your expectations. Providing excellent service and creating a memorable experience for our guests is our top priority, and it’s rewarding to know we succeeded in doing so during your stay. Your kind words will be shared with our team to recognize their hard work and dedication. We truly appreciate your support and look forward to welcoming you back to Extended Stay America for another exceptional stay.Sincerely,H... read more
Room need new furniture
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay with us. It is nice to know you had a good time with us overall. However, we are sorry you felt the room's furniture needed updating. We appreciate your feedback and will take it into consideration as we continually look for ways to improve our rooms. We strive to provide a comfortable and inviting atmosphere for all our guests. Please give us the opportunity to show you the improvements we can make. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,347 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.