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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient & Cheap The bed was comfy, the room was clean, and fridge worked well... only problem was a weird noise that we couldn't identify or locate. It was like a constant but irregular whirring noise like a malfunctioning fan. Never figured out what it was but it was inconsistent enough that I couldn't just ignore it.
Business response:
Lizzy, thank you for your review. We are glad you liked your room and the location of our hotel. However, we apologize if our dishware policy was not shared with you at the check-in. To ensure cleanliness, the kitchenware for your suite is kept at the front desk and is available at your request. We also appreciate you bringing your concern about the noise in your room. On a future visit, we would be very appreciative if you would alert the front desk of any issues, so they can be resolved immediately. Thanks again for your f... read more
Please make sure the toilet is clean My stay was good but I was disappointed with the cleanliness of my room
Business response:
Thank you so much for posting a review of your stay. It's nice to read that we met most of your expectations however, I apologize for your disappointment with the cleanliness of your room. I have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to seeing you again at Extended Stay America - Salt Lake City - West Valley Center. Sincerely, General Manager
Business response:
Craig, it was a pleasure having you as our guest at Extended Stay America - Salt Lake City - West Valley Center. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Good It was good. I've never had a problem with stayimg at this hotel. The front desk guy Dominic called me and checked up on us and asked if everything was good and if we were happy so that was nice and awesome to have.
Business response:
Juan, thank you for returning to Extended Stay America - Salt Lake City - West Valley Center. We are so happy to know you enjoyed your stay and that you were impressed with the excellent service provide by our Front Desk associate. I will personally thank Dominic for taking a good care of you. It was good to have you here, and we look forward to serving you again soon. Sincerely, General Manager
Business response:
William, thank you for being our guest at Extended Stay America - Salt Lake City - West Valley Center. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for your business, and we look forward to your next visit. Sincerely, General Manager
Not Sure If I'll Stay There Again. The young man @ the front desk had to run his butt off! He needs a raise! If not for him I would have demanded my $$ back! Not so clean. Tub looked liked it was sprayed down and never rinsed. If you want bedding washed between nights, YOU have to take it down to the front desk! CRAZY!!!!
Business response:
Steven, we appreciate you being our guest. We are pleased you loved the excellent service provided by one of our front desk associates. We apologize for the less than spotless condition of your room. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, General Manager
We were on the road for 2 weeks and it was nice to stay somewhere with a kitchenette so we could bring our own food in and cook rather than having to pull out our propane stove or go out to dinner. The hotel was quite large and roomy as well.
Business response:
Wow - thank you for posting your wonderful experience at Extended Stay America - Salt Lake City - West Valley Center. We are so happy to know our well-equipped room was convenient for your needs and that you were impressed with our hotel. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Julie, please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your rating. Sincerely, General Manager
The facility needs to be refreshed. Carpets need to be replaced, not just cleaned. The room was not thoroughly dusted. The help needs to pay closer attention to that.
Business response:
James, thank you for evaluating your stay. Updating and renovations of our hotel are always ongoing, and I am sorry that our facility did not live up to your expectations during your stay. Various parts of our hotel are scheduled for renovation in the near future, and I hope that you will visit us again in the future to see the progress we are making. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,306 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.