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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for travelers. The staff is excellent and very attentive. The hotel is clean and very comfy, with a small kitchenette. This hotel is close to shopping, restaurants, the freeway, and only minutes from downtown Salt Lake City. I will definitely stay at an "Extended Stay" again.
Business response:
The team and I appreciate you positive comments regarding your stay. We are so pleased to hear you found our convenient location, close to much to do, suitable and that our hotel was clean to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
We were very impressed with our stay. They advertise free breakfast but it was just "grab and go" style. Muffins, granola bars and oatmeal packets to make with the hot water, coffee and cocoa.
Business response:
Thank you for sharing your experience. Despite your dissatisfaction with out grab-and-go breakfast, I am pleased to know you had a great stay at out hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good enough The price through Expedia is much more worthy than what the hotel charges direct. It's good enough unless you want a ton of ammentities.
Business response:
I appreciate you taking the time to write a review of your experience with us. The staff and I appreciate your comments, as it will only help us to improve. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
It was eh. The wifi password apparently got changed so they no longer had any sort of wifi while we were there. They said they would figure it out but i'm not fully sure they ever did. Also, expedia says there is a breakfast bar, but it's actually a coffee bar that had a couple of granola bars and bagged muffins, so don't expect the full continental breakfast. Also there is no housekeeping services at all.
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you were not contacted back with the new WiFi code for the month as well the information about the grab-and-go breakfast. To ensure that a situation like yours doesn't happen again, my team is going to inquire about contacting Expedia to change the issue. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the ar... read more
A welcome rest after a long day of driving, staff excellent even if it was almost 11pm.
Business response:
Thank you for taking the time to share your experience. I'm pleased to see our staff were able to provide you with great accommodation after a long day of driving. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Low price, low quality. There were nasty smudges all over the light switches (spaghetti sauce I hope) that I had to clean. The sink didn't drain well and the toilet didn't flush well.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your room had cleanliness issues. In response to your feedback, I am personally going to re train our housekeeping to our standards. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Find something else for a bit more, you'll be glad The hotel looks decent from the outside, but inside it's a different story. The carpets are old and dirty, the room smelled like stale cigarettes (although it's a non-smoking hotel). Glad we had used one of our free nights to pay for most of this, and it still wasn't worth it.
Business response:
Your feedback is very important to us. Please accept my apology on the condition of our hotel and the uncleanliness you experienced. Our staff have been addressed on making sure our hotel is maintained and I will be making sure this is followed through. Thank you for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.