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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Sure If I'll Stay There Again. The young man @ the front desk had to run his butt off! He needs a raise! If not for him I would have demanded my $$ back! Not so clean. Tub looked liked it was sprayed down and never rinsed. If you want bedding washed between nights, YOU have to take it down to the front desk! CRAZY!!!!
Business response:
Steven, we appreciate you being our guest. We are pleased you loved the excellent service provided by one of our front desk associates. We apologize for the less than spotless condition of your room. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, General Manager
We were on the road for 2 weeks and it was nice to stay somewhere with a kitchenette so we could bring our own food in and cook rather than having to pull out our propane stove or go out to dinner. The hotel was quite large and roomy as well.
Business response:
Wow - thank you for posting your wonderful experience at Extended Stay America - Salt Lake City - West Valley Center. We are so happy to know our well-equipped room was convenient for your needs and that you were impressed with our hotel. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Julie, please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your rating. Sincerely, General Manager
The facility needs to be refreshed. Carpets need to be replaced, not just cleaned. The room was not thoroughly dusted. The help needs to pay closer attention to that.
Business response:
James, thank you for evaluating your stay. Updating and renovations of our hotel are always ongoing, and I am sorry that our facility did not live up to your expectations during your stay. Various parts of our hotel are scheduled for renovation in the near future, and I hope that you will visit us again in the future to see the progress we are making. Sincerely, General Manager
No ice machines Can you believe a hotel without ice machines?
Business response:
Philip, we value you as our guest and appreciate your feedback. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We hope you will visit us again when in our area. Sincerely, General Manager
Business response:
Tiffanie, thank you for sharing your rating regarding your stay at Extended Stay America - Salt Lake City - West Valley Center. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for your business, we look forward to having you as our guest again soon! Sincerely, General Manager
Nice hotel. Comfortable room with what you need. Friendly staff
Business response:
Thank for sharing your experience at Extended Stay America - Salt Lake City - West Valley Center. It's great to read you enjoyed your stay and that your suite and our service were to your satisfaction. We appreciate you for sharing your positive feedback and hope to have you as our guest again in the future. Sincerely, General Manager
Very nice close to a lot of shopping places It's the best I've ever stayed in for the price that's great
Business response:
I appreciate you taking the time to write such a nice review. I'm so pleased to hear that we met your expectations. It's always great to hear that you had a wonderful and peaceful stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Dirty The staff was nice, but the place was very dirty. The halls had the same garbage for the 3 days I was there.
Business response:
Thank you for bringing your experience to our attention. I am so disappointed that you experienced uncleanliness during your stay. This is unacceptable. Our staff will be addressed on these issues. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.