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1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel near base Fridge door backwards to swing. Difficult to use mold in bathtub which we corrected and cleaned. Positive side. Staff was very receptive and assisted with any questions we had. Would be willing to stay again.
Business response:
Judy, thank you for staying with us. We are glad you liked our courteous service and convenient location. That being said, we are sorry for the maintenance and cleanliness issue you had while here. Your review will be taken as a tool to ensure that all procedures within the concerned departments are being followed. Thanks for being our guest, and we look forward to serving you much better in the future. Sincerely, Hotel Management
Glad it was a short stay. I wasn’t too sure about my surroundings, but everything turned out fine.
Business response:
Laura, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your visit and were satisfied with all that we have to offer. Thanks for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
nice inexpensive hotel This is a good basic hotel. I went to SA for reasons unrelated to the NCAA finals, but didn't realize the finals were there. I ended up at this location as they were one of the few with rooms. The staff were nice, the room decent. Not a fancy hotel, but one I would stay at again if in the area
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and affordable rates as well as your comfortable room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
José, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The kitchenette was not completely stocked with pots, pans or silver. So we had to ask the front desk for all those things. Other than that, the bed was very comfortable and the room clean.
Business response:
Cecilia, thank you for staying at Extended Stay America. We are glad to read you liked your well-appointed room and had a comfortable time with us. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
It’s ok for the price Room was ok. House keeping never came by to see if anything was needed or even to just make the bed. If you needed anything like towels or even just toilet paper I had to go to the front desk to get it myself and the front desk is in another building which nothing about the hotel was convenient except the location
Business response:
Thank you for staying with us. We are glad to read you liked our convenient location and affordable rates. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Spring break Love the small but comfortable rooms..also great atmosphere
Business response:
Thank you for choosing Extended Stay America during your Spring break. We are delighted to read you had a wonderful time with us and that you loved the comfort your rooms provide. Please also know, we have suites of different sizes, configurations, and rates available so we will be happy to reserve the suite of your choice during your next visit. We hope to see you soon. Sincerely, Hotel Management
Extended Stay America - San Antonio - Airport has a 3.4 star rating with 1,983 reviews.
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.