Extended Stay America - San Antonio - Colonnade

Michaele Pennison 

on Expedia

12 years ago

Good, for what we paid. We needed a 2 night stay while we went to seaworld. The room could have been cleaner but was not bad. The doors are very loud. Everyone lets them slam shut. Could hear every door open and close all night. we were on 1st floor. Our upstairs neighbors were very loud. Our room right by parking lot so it was busy and noisy. The customer service person when we checked in and out were great. Told us exactly what to expect and when we needed something came thorough quickly. I would stay here again. 

alamo1 

on Expedia

12 years ago

we would we would definitely go there again . We would also recommend are friends. good in good in comfort excellent friendly friendly staff 

JJ 

on Expedia

12 years ago

very convenience good location from airport . good service. 

ghumnaphirna 

on Expedia

12 years ago

Average hotel Nothing much to brag about. The hallways were not appealing since it also had some smoke smell. Otherwise if you want a kitchen it is good. We got 3 rooms for cheap so they gave us smoking rooms.. not something we wanted... after seeing that we were not pleased... the front desk person then gave us one non-smoking room. 

philip g 

on Expedia

12 years ago

nice for long stays i like the hotels locations the best everything you need it close 

Anonymous 

on Expedia

12 years ago

i was not offered any assistance i.e. cart for bringing in my luggage (4 trips in 90% humidity). 2 day stay did not offer any house keeping. rogue restaurant staff allowed in hotel to toss flyers under customer doors. ..not real safe. weird smell in hallway. other than that, swell. 

Alinka 

on Expedia

12 years ago

Nice place to stay if you are waiting to move in Very clean, very home-like place to stay. We were waiting for our applications to be processed so we can move in into a new apartment. So we had all our stuff with us and needed something with our own kitchen. And we got it right here. The stuff is very nice and helpful. We got a little problem with our reservation, because the website doesn't change the code for the room regardless what you pay for. But the girl at front desk let us stay in the room that we said we'd reserved... read more

Anna 

on Expedia

12 years ago

1 Night Stay The hotel lobby looks nothing like the pictures. While I requested a non-smoking room, the hallways did smell of smoke and so did the room. I will have to say, the front desk attendants were very nice and friendly and the room itself was clean. I would stay again if need be.