This profile has been claimed by the business owner or representative.
Extended Stay America - San Antonio - North
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.
Location details
21103 Encino Commons Blvd., San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El AC estaba sucio el filtro, baño sin extractor, cortinas sucias y algunos detalles de pintura, Por lo demás estuvo muy bien
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. Your observation regarding your room will be shared with our housekeeping team so that corrective measures can be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The room was specious as compared to similar prize others hotels. Stove, Big refrigerator and sync is a plus point. However the cleaning was horrible. The carpet was seems to be not cleaned for many years. Very sticky floor in spite of cleaning on-demand. Two lights were not working for the whole time in spite of maintenance request. The keys provided for the first room offered was not working on check in. So the lady had to provide a different room.
Business response:
Thank you for sharing your feedback with us. Although you liked the spaciousness and the well-equipped kitchenette, we apologize for the cleanliness and maintenance issues. We will discuss this with the teams involved to deliver well-appointed accommodations. We hope you will reselect us and allow us to host you. Sincerely, Hotel Management
The people tried very hard to make it a good experience. MANY things were missing, broken, old- elevator inspection overdue, first room they send me to had a fire sensor hanging loose from the ceiling , broken things in the bathroom For the price, I was disappointed. No breakfast other than oatmeal packets
Business response:
Thank you for being our guest. Although you liked our courteous associates, we apologize for the discomfort you had due to the maintenance issues and the inconvenience caused. We will discuss the specifics with our staff so that they can make the necessary repairs. Please give us an opportunity to give you a much better impression of our hotel. Sincerely, Hotel Management
Nice for a quick stay. Definitely would stay there only if I were alone...would never take a family here. Clean and very comfortable room.
Business response:
THANK YOU FOR CHOOSING TO STAY WITH US.
Not what I expected I went to San Antonio to visit my elderly parents needed a place to stay That was close Them . I picked the extended stay America because it was close the amenities look nice and everything look good. Although my room had a kitchenette in it there were no pots and pans there were no cups there was no silverware there was no coffee maker there was nothing Most hotels have coffee but they didn’t even have coffee in the lobby . no coffee for morning not good . No breakfast there were no amenities at all they... read more
Business response:
We appreciate your review. We are glad to read you had an overall pleasant visit and liked the comfort of our beds. However, we certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk. We have shared your comments with our team for improvement. Also... read more
It's convenient located and clean place to stay
Business response:
thank you for your feedback
Business response:
Thank you for your feedback
The bed was very comfortable
Business response:
thank you for choosing to stay with us.
Clean hotel. Close to the highway and restaurants. Entrance to the hotel could be clearly marked.
Business response:
Thank you for choosing us for your stay.
Frequently asked questions about Extended Stay America - San Antonio - North
How is Extended Stay America - San Antonio - North rated?
Extended Stay America - San Antonio - North has a 4.3 star rating with 940 reviews.
When is Extended Stay America - San Antonio - North open?
Extended Stay America - San Antonio - North is open now. It will close tomorrow at 12:00 a.m.