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Extended Stay America - San Antonio - North
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.
Location details
21103 Encino Commons Blvd., San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that everything was streamlined and easy. I had no problems checking in and the staff was friendly and courteous
Business response:
Thank you for sharing the wonderful comments about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and our associates took excellent care of you. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
First room AC didn’t work at all … Second room smelled all like dog.. Third attempt went well… Excellent room
Business response:
Thank you for staying with us. We are sorry for the issues with your previous rooms and any inconvenience caused by moving to a new one after your arrival. However, we are happy everything was resolved to your satisfaction and that you loved your accommodations. We appreciate your patience and look forward to welcoming you back for an even better experience. Sincerely, Hotel Management
Business response:
Anazay, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Shannon, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Looks like just got it from some other vendor. There was nothing available on site. Nice location.
Business response:
Thank you for being our guest. We are glad you liked our location. However, we regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
No towels!!! No towels in room. We had to go to the front desk to ask for some and had to wait 40 minutes. I guess I wasn’t the only one since I saw another guest asking for towels as well.
Business response:
Elizabeth, we are delighted you had a great stay at Extended Stay America. However, we regret the inconvenience and wait time you experienced due to the lack of towels. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Loved how clean the room was. Loved the price. Loved its convenient location. I was a little confused because everything I saw online (booking/address/gps) had it listed as Candlewood Suites and when we arrived it was Extended Stay America, I had to make sure i was indeed in the correct place when I arrived. Other than that it was great
Business response:
Susana, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and well-maintained suites. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back soon! Sincerely, Hotel Management
Advertise grab and go breakfast but your lucky if there is a breakfast bar available to grab. No place to even get water to drink. Recommend at least having a vending machine on premise. Room phone didn’t work and safety door lock was coming out of door.
Business response:
Thank you for your feedback from your recent stay with us. We value all feedback as we use it to better coach our team. We apologize for any issues you encountered during your stay. Please know that we are currently working on fixing them. We hope to be able to serve you again in the future.
Business response:
Thank you for your recent feedback from your stay with us. We value all feedback as we use it to ensure our guests' stay is as comfortable as possible. We are delighted to hear that yours was a good one! We hope to be able to serve you again in the future.
Frequently asked questions about Extended Stay America - San Antonio - North
How is Extended Stay America - San Antonio - North rated?
Extended Stay America - San Antonio - North has a 4.3 star rating with 1,014 reviews.
When is Extended Stay America - San Antonio - North open?
Extended Stay America - San Antonio - North is open now. It will close tomorrow at 12:00 a.m.