This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Aged but Friendly and Clean The place is aged but they do a good job cleaning the space, the place just needs a facelift. The staff was friendly and very helpful. Check-in was simple.
Business response:
Dear Tim, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our well-maintained hotel and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Beware of Ants There were ants in the room. The maintenance staff sprayed, but it did not solve the problem. The room was not the cleanest and the guest before us left a note on the bathroom mirror (only visible with the steam from the shower) warning the next guest "Beware the Ants in the room". This just goes to show that the cleaning staff did not clean the bathroom very well.
Business response:
Dear Guest, thank you for sharing your feedback. Everything we do aims to provide our guests with an excellent hotel experience. We are sorry we failed to deliver the same in your case. Please accept our apologies for the maintenance and cleanliness issues you experienced during your stay. Feedback such as yours helps us identify areas where we can improve. Please rest assured we have discussed your comments with our team members so we can provide you with a much more satisfying experience in the future. Thank you!Sincerely,... read more
It was nice and quiet place to stay yet close to everything has far has Resturant’s malls, and beach
hairs in the shower wall and a couple of pubic hairs on the towel i used
Business response:
Dear Lizeth, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 2,038 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open tomorrow at 12:00 a.m.