Extended Stay America - San Diego - Oceanside

Business response:

Dear Guest, Thank you for being our guest and for taking the time to post your review. We’re glad you enjoyed most of your stay and found your room clean and our staff helpful. It’s also great to know that our location worked well for you. However, we apologize that the breakfast and in-room amenities did not meet your expectations, and we will share your feedback with the team to help improve these areas for future guests. It was a pleasure to have you here with us, and we look forward to welcoming you back to Extended Stay... read more

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are pleased to know certain aspects of your visit were satisfactory, and we value the chance to learn from your observations. Your remarks regarding the facilities and amenities will be shared carefully so our team can explore opportunities to enhance comfort and convenience for future stays. We appreciate your perspective and hope to welcome you again, offering an experience that feels even more refined and enjoyable. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We understand how important it is for guests to feel that their stay offers good value, and we’re sorry to hear the pricing did not feel as reasonable as you had hoped. We appreciate you taking the time to leave this feedback, as it allows us to review where expectations may not have aligned as well as they should. We hope a future visit feels more balanced and reflects the level of comfort and value you’re looking for. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We’re pleased to know you had a great stay overall. We strive to ensure every guest feels valued and comfortable, and we apologize if we missed out on any opportunities to make your visit a seamless, memorable one you deserve. We hope you will consider giving us another chance to demonstrate our commitment to delivering an exceptional experience for every guest. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your terrific review. We’re delighted to know that your check-in experience was made pleasant by our associate’s warm attitude and professionalism. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with her for her superb work. We’re also pleased you found your room comfortable, and we look forward to welcoming you back for another pleasant stay soon. Sincerely, Hotel Management