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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was okay. Except for the noises coming from above our room.
Business response:
Dear Guest, We are glad to know that the room met your expectations. We recognize the importance of providing our guests with a peaceful atmosphere, and we sincerely apologize for the noise disturbances during your stay. Please be assured that your comments have been communicated to our team to enhance monitoring and foster a more serene environment for all guests. We look forward to welcoming you back for a more pleasant visit in the future. Sincerely, Hotel Management
room was clean
They are very kind and sweet.
Business response:
Dear Guest, A genuinely caring attitude clearly stood out during your visit. We’re happy to know the team made you feel welcomed and comfortable throughout your time with us. Creating a warm, respectful atmosphere is something we truly value. Thank you for choosing Extended Stay America and for sharing your kind words. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
The staff were friendly. The first room I was in had a horrible smell and water was leaking under the floor in the bathroom. I changed rooms - the AC did not work properly and was incredibly loud when it would come on. The bathtub/shower was rundown and did not look the cleanest. It was very late and I was tired, so I didn’t change rooms again, but after bad nights of rest while I was there, I should have tried a different room.
Business response:
Dear Guest, Thank you for sharing detailed thoughts regarding your stay with us. We value your recognition of our friendly team and are genuinely disappointed that multiple room conditions affected overall comfort during your visit. This is not the level of service we strive to provide, and we understand how disappointing that must have been for you. Your experience highlights areas requiring closer attention, and your comments will be used to guide improvements moving forward. Our goal remains creating a welcoming environme... read more
Staff were great and friendly. Although the room was not very well cleaned.
Good location and felt clean but had worn down room. The furniture desperately needs attention. Everything was beat up including the mattress. The mattress was so uncomfortable you can hear the springs with every movement. Breakfast was still very covid like. Coffee and granola bars. Probably wont stay here again unless there is a makeover.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our location convenient and the hotel clean. At the same time, we sincerely apologize for the condition of the furniture and mattress, as well as the limited breakfast options. Comfort and quality are very important to us, and we regret that your stay did not meet expectations. Your comments will be shared with our management and housekeeping teams to ensure improvements are made in both room upkeep and breakfast service. We will use your fee... read more
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,084 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.