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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were friendly. The first room I was in had a horrible smell and water was leaking under the floor in the bathroom. I changed rooms - the AC did not work properly and was incredibly loud when it would come on. The bathtub/shower was rundown and did not look the cleanest. It was very late and I was tired, so I didn’t change rooms again, but after bad nights of rest while I was there, I should have tried a different room.
Business response:
Dear Guest, Thank you for sharing detailed thoughts regarding your stay with us. We value your recognition of our friendly team and are genuinely disappointed that multiple room conditions affected overall comfort during your visit. This is not the level of service we strive to provide, and we understand how disappointing that must have been for you. Your experience highlights areas requiring closer attention, and your comments will be used to guide improvements moving forward. Our goal remains creating a welcoming environme... read more
Staff were great and friendly. Although the room was not very well cleaned.
Good location and felt clean but had worn down room. The furniture desperately needs attention. Everything was beat up including the mattress. The mattress was so uncomfortable you can hear the springs with every movement. Breakfast was still very covid like. Coffee and granola bars. Probably wont stay here again unless there is a makeover.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our location convenient and the hotel clean. At the same time, we sincerely apologize for the condition of the furniture and mattress, as well as the limited breakfast options. Comfort and quality are very important to us, and we regret that your stay did not meet expectations. Your comments will be shared with our management and housekeeping teams to ensure improvements are made in both room upkeep and breakfast service. We will use your fee... read more
The room was clean, the staff were good. The breakfast was a joke, there was only soap and Kleenex amenities in the room. however we were there for the location and it was great.
Business response:
Dear Guest, Thank you for being our guest and for taking the time to post your review. We’re glad you enjoyed most of your stay and found your room clean and our staff helpful. It’s also great to know that our location worked well for you. However, we apologize that the breakfast and in-room amenities did not meet your expectations, and we will share your feedback with the team to help improve these areas for future guests. It was a pleasure to have you here with us, and we look forward to welcoming you back to Extended Stay... read more
Property needs upgrades, both shower and lobby coffee only luke warm
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We are pleased to know certain aspects of your visit were satisfactory, and we value the chance to learn from your observations. Your remarks regarding the facilities and amenities will be shared carefully so our team can explore opportunities to enhance comfort and convenience for future stays. We appreciate your perspective and hope to welcome you again, offering an experience that feels even more refined and enjoyable. Sincerely, Hotel Management
The staff was excellent and the property was well managed and above my expectations
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.4 star rating with 2,116 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.