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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So so ... I had to wait for almost and hour to get my room because it wasn't ready yet even thought I called them around 8 am and advised them that I was going to arrive around 5 pm. The rooms wasn't that clean. The carpet had a lot of dirty spots ...
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you had to wait for your room. Your comments were reviewed by the staff, and we will try harder to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Business response:
Thank you so much for posting a review of our property and thank you for choosing Extended Stay Hotels. We hope to see you again soon.
free wifi is not adequate Room was spotless-no ice machine-all refrigerators did not have ice cube trays
Business response:
Thank you for your recent review of your stay. We appreciate your comments about our rooms; however, we apologize that our amenities were not to your expectations. In response to your feedback, I will be sharing your comments with our corporate office. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Nice staff, nice, clean rooms. Overall it was another good experience. I will be using this hotel each time I am driving through. It's normally very quiet.
Business response:
Thank you so much for posting a review of our property. I am so glad that you had a great stay! I truly appreciate your kind comments regarding our spacious rooms and fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Great for overnight trip The hotel was great, but there was no-one at the desk in the morning, when I was checking out.
One night for a company get together at a nearby winery.Quiet in and out, place to sleep.
two star Breakfast was instant oatmeal and coffee. Really! Bathroom floor was dirty.
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,035 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.