This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay at a good price It's close to the freeway and you can't hear the traffic. It's about half a mile to restaurants but it's not like you're walking. The lady at the check in was excellent and even changed my room when I realized my room was smoking. WiFi was great on my laptop; never could connect on my phone.
Business response:
Thank you for your recent review of your stay. We are glad that you had a comfortable stay and that our staff provided you with quality service; however, we apologize that your phone was not able to connect to our free Wi-Fi. We will be working with our internet provider to address this issue. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Best place for every trip Overall a good hotel, well located, and affordable. Will continue to book here.
Business response:
Anne - Thank you for your recent review of your stay. We are so glad that you enjoyed our hotel and that we provided you with a convenient, affordable room. However, we are sorry to hear that you did not receive superior customer service. To ensure that a situation like yours doesn't happen again, we are working with our staff to improve their customer service and hospitality skills. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We look forward to seeing you again in... read more
Room was spacious, kitchenette was adequate for those who would need to cook for themselves, and mattress was moderately firm. No frills..no daily maid service, so.guests take towels to the front desk when they want to exchange them for fresh ones. None were available when we took ours down the second day, but later in the afternoon we tried again and they were handed to us. Bottom sheets seemed to have no elastic on corners so they kept coming out of corners. It was OK.
Clean but a lot of "do it yourself" We stayed at Extended Stay two nights, and then another three nights after a one night interval. The room was a good size and very functional. Staff were both nice and sometimes unsmiling. We were told that there would be. O maid service during our two stays and if we wanted fresh towels, all we needed to do was to bring the used ones to the desk and they would swap them out for clean ones. When we did this, it seemed there were no towels available at that time and could we come back later... read more
Nice Nice
En general No tengo comentarios es demasiado bueno este hotel, buen precio y muy comodo
Mejor que cualquier otro Hotel Excelente atencion de las personas de recepcion, muy aromatizados los pasillos todo es impeccable, con excelente precio.
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.